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Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Reviews 778
Peter
Nov 24,2022Great communications throughout, excellent product at a reasonable price.
Tracey McLeod
Nov 23,2022Shade Australia had exactly what I was looking for in my mid range price and when I messaged on their ‘Chat’ I was answered within 30 seconds. I did have trouble placing my order as it didn’t like my credit card number for some reason so after a few attempts I switched to PayPal and success!
customer
Nov 22,2022Spoke with customer service team twice on the phone before ordering and they answered my queries and provided great suggestions. Delivery was quick.
Roslyn Flanagan
Nov 21,2022Very grateful for the phone call from the Shade Australia rep to discuss the umbrella bases for my purchases to ensure I made the right choice. Their advice was invaluable and I have two happy umbrellas that can cope with the wind. Thankyou.
Greg Hains
Nov 20,2022Good servuce
Kyle Gardiner
Nov 18,2022Easy to navigate, great instant online support and advice
meri hayes
Nov 18,2022I received my product quite quickly and am happy with my purchase.
Deb M
Nov 17,2022I appreciated that there was lots of information online. It made making my choice easier. The service was very efficient too.
Scott May
Nov 17,2022Easy website transaction. Product dispatch within hours of placing order. Tracking details provided within 24 hrs of placing order. Delivery via TNT within days to a regional area of Victoria. Product came in sealed box in perfect condition. Even the delivery driver was really nice. Would certainly order of these guys again.
Eric Naessens
Nov 16,2022I found your response time amazing. I received my goods within two or three days of placing my order. Certainly will be using you guys again.
Peter Cook
Nov 14,2022Phone assistance was appreciated to confirm I was ordering the correct product. Product arrive within a few days and the quality is good.
customer
Nov 14,2022Great Service and fast delivery
Iain McEachen
Nov 14,2022Good price. Good product. Quick service. Well done.
Geoff Stewart
Nov 12,2022Found it difficult online to go from umbrella selection to adding a base to cart. Ended up choosing "no base" and adding it separately. Then, there should be "add a cover" based on your umbrella choice, which I didn't see.
Gina V
Nov 12,2022Amazing umbrellas and amazing customer service. They really care about their customers. Nikki was so helpful. They do the best by their customers.
Leonie
Nov 10,2022Fast delivery, accurate description.
Peta
Nov 09,2022Cannot believe how effortless it was to order online and that it arrived within 48 hours. We had no trouble putting it up and am enjoying the shade it throws on this sunny day.
Lazy
Nov 07,2022Product turned up on time, complete and courier was helpfully with delivery details.
David Symon
Nov 06,2022Easy site to use and complete the purchase
Chris Parsons
Nov 24,2022Fantastic website that was very easy to use