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About Shred-it Shred-it is a Stericycle solution that helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products.
Why Shred-it 35+ Years of Experience
450K+ Locations Serviced Worldwide
20+ Years i-SIGMA Certified
One-time shredding services
Regular shredding services
HDD & e-Media destruction
Free security survey
Sustainable services
Contact us
Reviews 788
Charlotte Rumsey
Nov 29,2022very quick easy service from Deborah Blood
Reginald
Nov 29,2022We have used a few document shredding companies in the past. I saw one of the shred it lorries locally and called them. Instant response from a human being and we agreed a price and date. We paid in advance and were sent a number of bags to put papers in. The driver who turned up last Thursday was super helpful and cheerful...always a plus. Even had a mail from the sales director prior to the pick up. Great service .
Rahimah_
Nov 29,2022Chloe Lawler provided amazing quick service!
wendy
Nov 25,2022From start to finish, bags were delivered very efficiently, booking an adhoc pickup with Bobby was quick and easy and the shredding on site was very quickly done. All in all, would highly recommend.
David Ellison
Nov 24,2022Top service. Bobby in particular is great, always easy to get hold of and minimum fuss. Perfect thanks
Georgina
Nov 24,2022Chloe Lawler was very helpful in assisting us gain access to our Shred-It cabinet, with a document in it that we need to recover quickly. She was also very quick in emailing me information and changed over our contact details with no hassle.
Rob
Nov 24,2022Prompt, efficient and helpful. I am not a fan of any autorenew clauses so got them to remove this from our agreement but other than that cannot fault them.
Amy
Nov 22,2022Bobby has been helping me with my recent order and has been great, always takes my calls and has been very helpful and patient.
Lisa
Nov 22,2022Great customer service from Chloe Lawler, answered the query and followed up promptly with an email. many thanks
Tina Streeter
Nov 21,2022Wonderful customer service from Deborah Blood who was professional, extremely helpful and very pleasant. She followed our phone call up with an email with all the details in that we had discussed. Thank you very much Deborah, it was a pleasure to speak to you too.
mrsAlisonElkington
Nov 21,2022Provided excellent service for the enormous amounts of shredding we required as we were moving premises
Kate
Nov 19,2022Very good and speedy customer service from Louise Preston.
Genevieve Ngalula
Nov 18,2022I spoke with Deborah Blood today and she has excellent telephone manners, she is articulate, polite, and very helpful. Well done!
Sophie Johnstone
Nov 18,2022Ashely has been amazing, all of my requests were done straight away, with no issues!!
Eddy Tulloch
Nov 17,2022Communication was the big issue. The boxes of paper were to be picked from a company that had been storing them for our company and it was 40 minutes away. This was explained to the first person who took the order that the company warehouse would not be manned until 9am. The first person said that the pick up would be 8am and if we did not take that it would be another 4 week before another time. He advised to phone in the morning to see what time the driver would be there. I pleaded with the director to get a person to the warehouse for 8.30am. I received two confirmation by email from two different people one advised the pick would start at 8am - 12 and the other 8.30am-12. So I phoned 2 minutes past 8am but the office didn't open until 8.30 - by the way you advertise a 24 hour service. I phoned 8.32 and was told our driver was on his way to the warehouse as we were the first pickup. We rushed there, no driver. I phoned three times more until we got a person from the office that gives the drivers there schedule and he had taken on himself without communicating with the ladies support team office, to look up the opening hours of the warehouse which was 9am -3pm and diverted the driver to two other places so he did not arrive until 10.50am. So all the time we were phoning the support team office, they were telling us he was on his way, he was not. I put the blame solely at the feet of the person in the office of the allocations - does he not like to share information. I commend one of the ladies in the support team office who patiently listened to my ranting as I was so angry and cold. Does your Company think that other people are just as busy?
Parry Murray & Company Limited
Nov 16,2022We opened an account in 2016 and recently needed to reduce the frequency of collections but have been unable to reach a compromise. We are now another victim of the automatic renewal clause in the small print of the agreement, which cannot be terminated before October 2024.
KO
Nov 16,2022was quick and easy to book, 2nd time using them
David
Nov 16,2022Prompt and efficient service; would definitely use again
Rachel Fawcett
Nov 16,2022We have units from Shred-It across a number of sites and with the excellent service we've had this week, we'll never change that. I dealt with Lewis W regarding a stressful situation and he made the whole process SO easy, he saved me a lot of time and money and he was thoroughly polite to boot. Thanks again, Lewis - you're an asset to Shred-It!!
Lisa
Nov 30,2022Very helpful in providing information regarding the services I was enquiring about. Came and took our bags away when they said they would, very efficient service.