SIMP Services - Boiler Installation and Bathrooms

4.5 (99 Reviews)

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Boiler Installation, Boiler Repair, Plumbing and Bathroom Renovation experts

If you are looking for a company that offers exceptional central heating and plumbing services, talk to us. We have extensive experience in offering quality plumbing and heating services at competitive prices. Whether you need a new boiler installation bathroom renovation or repairs for your central heating system, we are here for you.

Simpsons Plumbing are a team of boiler, gas and heating experts, specialising in the service, repair and installation of boilers, heating systems, gas appliances and controls

we are available to carry out work across County Durham, Tyne&Wear, Northumberland and Middlesbrough and Stockton

Reviews 99

4.5

Out of 5.0

Mr C Smith

Dec 21,2024

I have completely let down by your company. Your company has put me into a position where I could be without heat this winter as my heating system is barely working. I completed an Eco 4 application with your company for over 12 months and you have new provided me with a further 4-6 weeks wait and still without any scope of completion. You know that I am a vulnerable customer hence why I’m having this grant to begin with? you have had over year to process this order and now you still allowing me to wait longer going into a winter period. I have been in contact with a different company for the same funding and they have advised there is no delay so I really don’t know what your company is doing. I have advised the other company that I have been waiting for over a year and they advised me that this wait was unbelievable. Your company have provided me with no end of excuses and delays and I really was very positive about the whole experience, but now you’ve left me looking elsewhere and putting myself into an unhealthy risk. Completely ignored all correspondence from myself. I have now started an application with the different company as I have to think about my health. I am completely saddened by the let down and service received from your company. I provided 3 visits from your company into my home and broken promises. 14 months of my life I will never get back for waiting for nothing. Total disregard for people’s health. I will be seeking further information regarding to my complaint and will take it further and also looking at the press to complain. This company is also known as AB Renewable Solutions

Jacqui Groves

Aug 27,2024

very prompt replies to my questions and very clear instructions on what was required

Cameron Barrie

Aug 06,2024

Have been Dealing with Jess Regards Changing our heating system she has been most helpful and when i have had any question's or not sure about something nothing is issue to her so thank you Jess for all your help and assistance.

saf master

Jul 30,2024

Quick response very good service

Tony B

Jul 19,2024

Very polite letter from Kelly Sullivan today.

Lynda Nineham

Jul 19,2024

So far so good with the professional service provided by Jess, Phil & Nick at Simp Services - exciting times ahead if all goes to plan.

Mrs Fleet River

Jul 05,2024

Simp services are dishonest trades people, they are incredibly convincing preying on the venerable through promise of grant schemes. They will steal all your information and not carry out the job.

Nick

Jul 04,2024

Got in touch re ECO4 scheme. Applied on our behalf, a few months and two surveys later after they lost the first one,received an email stating all approved and looking for an installation date. Half an hour later, received a telephone call asking for £4000 contribution to the cost as funding didn’t cover it all. The whole idea of ECO4 funding was as we didn’t have the money. If we had known we would have never gone down this route with this company. Very disappointed as we have wasted months being led to believe all along this would be fully funded.

Mr Ian Johnson

Jun 26,2024

Fantastic service from Jess. I’m still finding it hard to believe how easy the process is. Every stage has been perfectly explained and processed. Thank you Jess and your colleagues

Raymond Douglas Lythe

Jun 19,2024

Jess was quick and efficient with my application

Les James

Jun 04,2024

First class service from Jess, she has been great at having to chase my surgery for information. If only she worked for them. it would installed by now.

Lynn Campbell

May 28,2024

My experience with SIMP Services was very good from start to finish, the contractors worked extremely hard, were polite and friendly with a big thanks to James and Mark who fitted the combi boiler and Steve and workmates who carried out the internal insulation works. I can't recommend them enough.

Liz

May 18,2024

Jessica Bartlett has been superb. She is very professional but also has helped to guide me through this process. She is to be thoroughly recommended.

Duncan

May 17,2024

Kerry has kept us updated and helped us out with the paperwork. She is a credit to the company. Jake who carried out the survey was a nice young man. And very professional the way he went about his work.

Lynne Smith

May 14,2024

I was contacted today by Kelly Sullivan who was very friendly and helpful with my enquiries

Richard May

May 13,2024

Great advice even though we decided not to proceed Thanks Kelly for a no pressure service and answering questions thoroughly

A Billinge

May 09,2024

I had new boiler and radiators fitted last Friday 26.04.24 - Eco4 scheme - 3 radiators are leaking. Plasterers left so many unfinished/unsatisfactory jobs a week ago and haven’t been back as yet. I spoke to Ralph about this on Tuesday and he promised me he would contact the teams and get back to me. 2 days on despite me sending numerous emails and telephone messages I have heard nothing. I have tried calling the landline but unfortunately unable to leave a message as the mailbox is full!!! 30 May - update Still awaiting unfinished/unsatisfactory jobs to be sorted. Have 7 leaking radiators, unfinished walls and skirting boards etc etc. Awaiting independent assessors report. I wish I had never chosen this company!

Babs Welch

May 09,2024

Kelly and the team have made this process very smooth. Everyone has been so helpful...the guys on site couldn't have been more professional and did an amazing g job. Thankyou everyone.