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Reviews 763
Jess
Jul 05,2024I want this order or subscription for whatever this is cancelled. My daughter used my information and credit card for this. I do not wish to receive anything from you. Please correct this mistake
Ronalee
Jul 05,2024Shipped the wrong product to me Will reimburse the cost of the product minus shipping Really? For your mistake and my inconvenience. Also after two emails and no response I had to call the company and waste more of my time. I still do not have a response from my emails. Poor customer service
Rachel Rainbolt
Jul 04,2024Still haven’t received my order and said it would be here by the 2nd not to excited at the moment but once I receive it I will review again
Roxsanne Marie Mathena
Jul 04,2024I love that it has no taste so I can mix into any drink
Gregory McCoy
Jul 04,2024I responded to an advertisement for a promotional nutritional product from a company called SkinnyFit LLC. I paid approximately $5.00 for the promotional item shipping and handling and received the product. Shortly afterwards, we were notified by our financial institution that SkinnyFit had attempted to make several charges on our card, the first of which went through for the amount of $54.25. Their repeated attempts to charge additional charges $54.25 were stopped by our financial institution. At the advice of financial institution we cancelled the debit card from which they attempted to charge multiple times. We called SkinnyFit to cancel the transaction and any further attempts. We received a return authorization to return the subscription items and they received the subscription items back on May 27th, 2024.. I might add that no where in the documentation did it say that it was for a subscription or anything of that nature. SkinnyFit claims that since the original card was cancelled, the only option that they have is to offer us a "store credit" and I don't want a store credit, I want the $54.25 returned to us. Out of the many phone calls we have made, we have been hung up on, promised that a manager will call us back (none ever have) and overall lied to. I have also noted that we are not alone in experiencing this type of treatment per the BBB.org complaints against SkinnyFit. Their business practices constitute fraud when it comes to the unauthorized and illegal subscription. As for a resolution, I would like to have our money refunded to us and that they be prosecuted for their fraudulent business practices.
Erika Lynn Brown
Jul 03,2024I received the wrong order.
stacey Lopez
Jul 03,2024I am a week into drinking this in the morning with my juice and I can say this has curbed my appetite. I don't have any craving for sweets and munchies. And the flavor!!! Oh my goodness the flavor is amazing, I have peach mango. I have added with apple juice or orange juice, and it's never disappointed in taste! This stuff is the truth! I have told several friends about it already.
Consumer
Jul 03,2024I have been reaching out to customer service several times to return my order and I have not had any response!
Jennave Segura
Jul 03,2024glad i signed up can’t wait to receive my package
amanda deakle
Jul 03,2024I never received my product. I paid for it but never received it. What's going on with that? My Mail carrier never got it but y'all are saying it was delivered.
Song hai Weber
Jul 02,2024I ordered skin fit on June 9th. Got one of try before you buy, and then I canceled my subscription on June 24th. And they just keeping take the money out from my checking account, so I called my and explained the situation to them and changed my debit card and this morning July 2 second 2024 as 2:30 am they tooled money out of my checking account again twice, now checking account is overdrawn! This one angry customer!! Never going to deal skinny fit again!
Jackie Bryant
Jul 02,2024I spoke with Joe, so he said. I canceled my subscription. I was supposed to have received a parcel number or something to return the Peach Mango flavor powder, because I find the taste putrid. Nasty. So I may get a refund. I still have not received anything. I have looked in my spam, inbox & nothing.
Michaela Gahn
Jul 02,2024Did not work. Gummies or the collagen
Chloe Ejidiran
Jul 02,2024The HydroBottle shrunk by 3 sizes in the dishwasher. There is no verbiage on the item or in emails that this item is not dishwasher safe. I have asked for a refund and for my subscription to be canceled but I've been charged twice (within 2 days or each other) since. I have contacted PayPal for my refund. 7/16 And I still haven't received the return label I asked for. The reply below is a waste. I contacted their customer several times and only got bots responses for a week. When a person finally responded there was no follow through.
patricia mcgee
Jul 02,2024I suffer from constipation after just 1 use of the skinny fit I was going good again
Dana Bloom
Jul 01,2024Haven’t received it yet!!
Stephanie Lafountain
Jul 01,2024I honestly love the drink mix and gummies. Id really love to try other flavors! It's very hydrating.
JS
Jul 01,2024This is horrible to try to mix up. I even tried with a frother. It wasn’t until I looked at comments on the Facebook page that it’s best to mix it with hot water first. That would have been nice to know on the instructions. Also, I haven’t noticed any difference. I’ve only been using it for a week so going to give it a couple more weeks.
Consumer
Jul 01,2024Haven’t received my order
Wendy Williams
Jul 05,2024The powder does not mix very well in the water and clumps. When drinking, I get clumps in my mouth, and it doesn't taste well.