Hi, we're Sleeplay.
Your ultimate hub for all things sleep.
At Sleeplay, we connect you to the next generation of sleep experts, products, and innovations, guiding you through every step of your journey towards better sleep. Whether you're new to the world of sleep health or a seasoned pro, our team is dedicated to helping you find the solutions that work best for your unique needs.
Our mission goes beyond just sleep; it's about enhancing your overall well-being. We’re setting a new standard in sleep health, one well-rested person at a time. With our wide range of products, from CPAP machines to comfortable masks, and our expert advice, we aim to transform the way you sleep, so you can wake up feeling refreshed, recharged, and ready to take on the day.
We understand that sleep apnea can turn a peaceful night into a restless struggle, leaving you feeling drained and unfocused. That’s why we’re committed to providing top-tier solutions that improve your sleep quality and, in turn, your life. Sleep isn’t just a luxury; it’s a fundamental pillar of mental health, physical health, and performance.
Surprise! You’re actually a kind and vibrant person. All this time, you were just tired. Imagine waking up each morning feeling like your best self, ready to embrace the day with energy and enthusiasm. At Sleeplay, we believe that’s possible, and we’re here to help you achieve it.
Discover our playground of sleep solutions where better sleep begins. From innovative CPAP technology to personalized customer support, we’re here to ensure you sleep soundly and wake up smiling. Because at Sleeplay, we’re not just about selling products; we’re about creating a community where sleep health is prioritized, and everyone can enjoy the benefits of a good night’s rest.
I have never used an online medical company before, so I was a little hesitant to use their services. However, the mini travel Resmed CPAP machine was so much cheaper with them than it was locally, so I decided to give it a try. I was so happy with the results, and I saved a lot of money. I would definitely use them again.
My reoccurring order is is always shipped on time and their communication on the order is great
Response time was fast.
Best customer service and devices provided with excellent videos and walk through assistance.
I needed a fast bit of information and delivery. I was given sleeplay.com email by another company who wouldn’t help me. I got Stacy on the phone. She was so thorough, looking up information she didn’t know, giving me a variety of options and prices, helping me change an order. I would use this company anytime for any product they stock. Thank you Stacy for your informative advice and quick response. Bonnie
The ordered part seems to be working well during these first 3 weeks.
As a customer from abroad that recently got diagnosed with sleep apnea, I had to get a machine to start treatment while in the US. Fortunately, finding this store was a tremendous blessing to me, as James the representative took care of my case easily and professionally. I even came back after few weeks to replace the mask, at no added cost. Thanks Sleeplay!
The customer service that this company has is the best, they care that the customer really leaves and ends up satisfied. About their products and about their experience .Both your manager and the customer service staff helped me resolve my concerns
Exceptional CPAP company! The quality of their products is outstanding, and their customer service goes above and beyond. Efficient delivery and easy setup make them a top choice for anyone in need of sleep apnea solutions.
I recently placed an order for a mask and headgear but ordered the wrong size. I confirmed again and indeed I placed the wrong order. I called them today and they immediately offered to ship me the correct size cushion. It was completely my fault and they took care of it! The call took 45 seconds. I didn’t think this level of service still exists!!!
UPDATE: You have my order number and literally just attempted to call me several times Bryan, then exchanged emails in the last hour where you tried to bribe me with a $50 gift card to remove the review and refused to refund unless I removed the charge-back case . Review: Disregard all the employees leaving fake 5 star reviews here (Bryan S below is the senior operations manager) . This company is garbage filled with trash ppl. well the few that work there. They are literally refusing to refund or ship an order for a bipap machine. On the phone they promised to ship it on a Friday, After a day I received no tracking so i emailed asking for one and was told they Don't have stock and would ship when they get it in. This isn't a toy, it's a needed medical device! 6 days later with back and forth emails, mostly just lies from them and now I've filed a charge-back. Nothing has been shipped and no refund ever issued. If they do respond you can be guaranteed it's a lie.
Best place ever
Very happy with Sleep play.
EXCELENTE SERVICIO Y SIMPRENESTAN ATENTO A BRINDAR LA MEJOR ASESORIA
Let me tell you how unbelievably wonderful the owners of this company are. I bought the wrong size mask over a half a year ago and James the owner with a huge smile on his face, changed it immediately for me. Everything he does in the company is with heart and soul and thinks solely of the care of his customers. They are probably the best company and most trusted you'll ever do business with. Victor J from Miami.
I just ordered my Resmed Air Mini after bombarding their support with a multitude of questions over the past few days. Great customer service!!!!! All of my questions were resolved promptly, thoroughly & cheerfully.
Excellent client service. I urgently needed to receive the equipment before a trip abroad and they helped me a lot throughout the process
Excelente atencion
Ease of seeing each type of mask and multiple views of each.
Karen F
Dec 06,2023Great customer service! Stacy went above and beyond to make sure I received my item on time for an upcoming trip. Truly appreciate Sleeplay!