To leave a review you need to be logged in
Reviews 35
Consumer
Apr 23,2024Quick easy organised. Sorted and left no mess. Trusted to just get the job done at a good price. Thank you
Christine Jordan
Apr 19,2024When i contacted Smart Heating I had an instant response, a time frame for a visit, a superb plumber who was efficient, helpful and did a great job with no fuss. It was good value and good service, qualities to appreciate nowadays Thank You
vickyb bristow-smith
Apr 18,2024Very responsive and a great job.
Claudia B
Apr 17,2024It’s the fourth time Smart Heating EA Ltd has done various jobs for us. They firstly came to our rescue when a former Plummer cancelled on us. They are on time and always do an excellent job. We couldn’t be happier. We can recommend whole heartedly.
Katya Shipulina
Mar 18,2024Fantastic work, fantastic team! Had a gas boiler installed. Anthony did a thorough walkthrough of the house before recommending the best boiler and radiators. The quotes for the work came through next day, which were really well priced. They were patient with Cadent's meter installation delays and worked to our schedule to get the work booked in. The communication from their admin Hattie was outstanding and made the whole experience a breeze! When the guys came to do the work - they were on it no stop throughout the day and wrapped everything up with no mess and a fully working system. To top it all off they got all the paperwork instantly sorted, along with a 10 year guarantee on the boiler. Could not recommend this company more!
Molly Rose
Feb 23,2024First class service. Highly skilled and professional team. Courteous and caring. Excellent service from initial visit to assess work, right up to completion. We would recommend with confidence.
Ben
Feb 08,2024A trusted and reliable service. Anthony and his team have been great since we moved into the area with any plumbing or heating issues that have arisen. Went the extra mile recently when our heating stopped working on the coldest day of the year! Hattie arranged for Anthony and James to come out to us that evening despite already being out on another long job. Absolute lifesavers given we had a poorly child at the time. Highly recommended.
Sam Plume
Dec 13,2023Anthony and his team replaced multiple radiators in our property over a year ago, as well as servicing our boiler at the time (and again this year thanks to a handy reminder). Professional, friendly and reliable - would highly recommend!
Anna
Dec 05,2023We have used Anthony his team for a few years now and are always impressed with how reliable and helpful they are. I can't imagine using anyone else now. Loving our new boiler and bathroom! Thanks Anthony, Archie and Vlad for your professionalism and friendliness. Hopefully won't need you for another year with the service but so glad to know that you're there if we do!
Neil Freeman
Nov 29,2023Thankyou to Anthony, Vlad and Archie for their friendly, professional service in replacing our boiler and hot water system. Would thoroughly recommend.
amanda nightingale
Nov 01,2023Through several years of boiler trials and tribulations, Anthony has done a consistently great job. Whether it be nursing an aged and temperamental boiler or installing a new one his knowledge and workmanship are a credit to Smart Heating. Sian and Anthony are a great team, no problem is too small or too much trouble and their communication on initial contact and with any updates is first class. I wouldn't use anyone else and would recommend them to anyone in need of heating help.
Neil McCutcheon
Oct 07,2023I have used Smart Heating EA Ltd for the past couple of years to ensure my rental property gas appliances are meeting all the current safety standards. The customer service is excellent. They sent me an email reminder well in advance of the annual service with a suggested date when they could carry out the work. They also issued the Gas Safe Certificate as a pdf so I could easily forward that to my tenant. Invoicing was swift and payment straightforward via bacs. The engineer is friendly and efficient. I was so impressed with the service that I have used them for my home boiler service this year.
Abdulkader (Buddy) Kadri
Sep 29,2023Anthony has been my plumber of choice since 2019 and he has never let me down. I would highly recommend Smart Heating but please don't get him too busy such that he won't have time to help me out in future 🙂
Wesley
Jul 21,2023Smart Heating EA have sorted out a couple of issues with our ageing boiler. Anthony provides an excellent service, he's very professional, knows his stuff and is very patient with my millions of questions. On his last visit he did our gas safety certificate. Sian does a great job arranging visits and providing support. All in all, a fantastic local Norwich business that I can happily recommend.
simon gordon
May 02,2024Always get a great service from this company, I am a landlord and they always help if I have any problems.