Expensive compared to their competitors. Only used them as i had loyalty point to use or i would have purchased elsewhere. Delivered within 48hrs
Fast delivery
good quality
A pen torch described as LED very clearly wasn't when tested - it's a filament bulb. Otherwise the torch was well made. The description also didn't make clear that the torch was for pupil size estimation only. The lady who answered my queries did so very patiently & courteously, entirely to my satisfaction. She also said that she would raise the points I made with the QA department. I have given this review 5 stars because it is very clear that SP Services value their business integrity.
The item I ordered, I was told was no longer available but was still shown on the website. The website order failed so then nothing happened until I phoned to find out what was going on. I was then sent a similar item, but which was half the quantity at the same price. I.e. I ordered Celox Gauze 3m, I got Celox Gauze 1.5m, but was charged the price for the 3m. However, after discussion with Customer Service, they understood the issue, have corrected the website, apologised, and more than fairly compensated me for problems and issues with this order.
Very fast service. My only complaint is having to pay VAT on defib pads. Scandalous!
Very nice customer service.They answerd all my questions swift and precise . Now i'm waiting for my MERET. Hope for it to be the right one for me. Thank you.
Delivered in less than 48 hours from ordering And received personal phone call to up date about item not available immediately Good service all round
quick and efficient
Fantastic speedy service after a tiny issue where my organisation submitted an order incorrectly. They were fast, friendly, professional and efficient in solving my issue with a very satisfactory outcome. We will definitely use this company again.
I used my face shield which I had received sone years earlier as a free gift. I was keen to replace it and asked how I went about it. SP sent me 3 for free and via first class post, which was really kind. I would recommend SP services.
Very good service
Fantastic Customer Service today from Kully. She is always a pleasure to deal with and takes ownership of my orders making sure they are processed correctly first time every time.
I would like to say a big thank you to all staff at SP services in Telford, who are always professional and helpful. Especially the sales team. Deb was so helpful and friendly, doing all that she could to sort out an order to be picked up that same day. Definitely a company I would recommend to anyone needing medical supplies and advice.
Ordered 2 new bags Drags was very helpful, answered all the questions we had prior to ordering and even managed to get the order shipped out the same day so we had our new bags ready for the Coronation Weekend! Can highly recommend and we'll defiantly be using SP Services again. Thanks!
Easy to order, super fast delivery 📦 5 ⭐️
We have been ordering from SP Services for years and the service has always been great. The equipment has always turned up in good time and on the one occasion something arrived damaged they replaced it free of charge.
We wanted to purchase an AED for our manufacturing site Ceandess in Wolverhampton I was able to pop into the reception in Telford and was met by the super lovely Emma Jarvis, who had such a wealth of knowledge about the product range, their functions and quality of different brands of machine etc.. I received a prompt quotation for the 2 types of machine I wanted to look at and was able to make an informed decision on the purchase, I was applied discount which I did not ask for it was just offered and checking pricing against internet searches they are more than competitive. We will definitely be using SP services for any further medical purchases that we require in the future.
Great service, great products, swift delivery - Even on non-stock items!
customer
Jul 10,2023No update on order. Still not received