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Summit Vans

Hosted by David Simmons

4.5 (85 Reviews)

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Reviews 85

4.5

Out of 5.0

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Mike Linfoot
Apr 05,2024

After picking van up in November and supposedly being checked we had no working washers and massive water leak on way home. We got this fixed at our cost and now after a blowout on m62 in Friday night traffic we find locking wheel nut has been removed.Phoned them to see if they had it.No As the only owner of a new van they say they haven't seen it. Obviously they have and again we find the van has not been checked properly before handing over. Waste of time trying to talk to them. Wouldnt recommend after sales service at all

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Vonny Law
Apr 05,2024

Very easy to change my vehicle and Paul was very helpful and nothing was too much trouble. Highly recommend for customer service and vehicle turnout standard. Everything perfect.

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Jason
Mar 20,2024

Really pleased with the whole process. Pete and the team where excellent to deal with.

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Andrew roberts
Mar 19,2024

Fantastic Company to deal with , Pete and Josh were great . Nothing too much trouble

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Mrs Susan Firth
Mar 17,2024

Shared this for my son Daniel Firth. Excellent service from Pete. Nothing was too much trouble. He ensured the MOT was sorted before collection. 4 news tyres required. He also came into the office on a Saturday when they are closed as he knew Daniel couldn’t collect any other time due to work commitments. Very professional. Would definitely recommend the company

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S Blakey
Mar 15,2024

Bought a van from this firm to replace a vehicle that had just been identified as a total loss. Initial enquiry was answered by Pete who was wonderful and saw that all requirements were met including coming in to the office on a Saturday morning to assist with collection. The van is a van, its described and sold as a van so no issue. Customer service from Pete was excellent and professional, the hand over and presentation of the vehicle was extremely high. All in all an excellent customer journey for me. Stephen Blakey Durham Electrics & Fire Ltd

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Amy T
Mar 01,2024

I purchased a car from Summit Vans today and was looked after so well by Pete. The whole experience from start to finish was seamless and exceptionally professional. I would absolutely recommend!

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patrick thompson
Feb 27,2024

Was easy dealing with this friendly company. Salesperson Pete went out of his way to make sure I got a great car and good aftersales info..

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Paul Dobson
Feb 22,2024

Purchased a used van and couldn't be more pleased, no nonsense from the seller, informative and just a nice chap to deal with thank you very much....

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John Burman
Feb 20,2024

Recently we purchased a nearly new vehicle from Summit, the team are excellent and Paul made the process seamless from the first viewing to picking the vehicle up, he arranged and did everything for us. I would highly recommend Summit vans and personally not hesitate to make another purchase from them.

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Paula
Feb 20,2024

Excellent experiance from.start to finish . Would definately buy from them again

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Tom Healey
Feb 05,2024

I would highly recommend Summit Vans to purchase a van. Paul was excellent and went beyond the pale to give me a great deal. The whole sales process was smooth and efficient. Would buy again from Summit Vans.

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Keith Morris
Feb 05,2024

Picked up my VW Transporter 6.1 last week from Summit Vans after finding it on Autotrader, may I say it was a great overall experience from test drive to the day of collection, the van was immaculate inside and out and prepared to a very high standard, also Pete who dealt with me was a great bloke, very friendly and helpful, made it a breeze from start to finish, would certainly recommend Summit Vans and would not hesitate going back to them in the future.

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charlie allenby
Oct 27,2023

We have had been using summit for our fleet vehicles, great service best pricing. no complaints, recommend to friends.

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Samuel Millar
Sep 02,2023

I initially enquired on a Thursday night about a vehicle I had seen advertised on Autotrader through this company. I received a reply on the Friday morning to say that the car had a deposit taken on it just an hour previously and that if there were any changes or the sale fell through that I would be made aware. On the Friday night at 7pm I received an email from the salesman which read 'Looks like the funding on this one isn’t going to go ahead. How can I help?' I took this to be that the sale had fell through. I was then given a finance quotation which was sent to me at lunchtime on the Saturday. Fast forward to the Monday I had no reply so we phoned Summit to be told that this vehicle was actually still reserved by the same family that had reserved it on the Friday despite getting an email on the Friday to say that it 'looked' like it wasn't going ahead. We were then told at 2pm on Monday that the family failed to obtain finance 2-3 times already and that they were giving them another chance to source their own, bearing in mind we had finance in place, approved and ready to go. They then contacted us again two hours later and said the family had sourced their own finance and the car was gone. So, basically we feel the communication was terrible as we should never have been told that it looked like it wasn't going ahead, or given a finance quotation putting us in the belief that the car was essentially ours for the taking. We have emailed two managers and haven't received a reply and it's been over a week and a half. This companies reviews and the condition of the vehicle advertised is what drew us to them but the service and communication we have received has been nothing short of awful which is a shame as we are particularly fussy with vehicles and the companies we choose to buy from.

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Joshua Hall
Jul 05,2023

Couldn’t be happier with my new pickup and the service received from Summit Vans. The whole process was very efficient and easy. Shout out to Ed who was great from start to finish and had me in a new Ford Ranger within a couple of weeks of my initial enquiry. Highly recommend Summit Vans to anyone in the market for a commercial vehicle.

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Andy Poole
May 04,2023

Dealt with Ian who massively help me from the beginning with information and assurance, putting myself at ease. Really nice company and would recommend without hesitation. Thank you again.

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Paul Stevenson
May 03,2023

SUMMIT vans was recommended to myself by NICK & GLEN @ BAREK FORKLIFT, so I went for a look around at the stock and ended up purchasing a Ford transit custom the same day , the professionalism and politeness of all the staff made my purchase very enjoyable, with no pressure whatsoever. This is really how vehicles should be purchased. Thanks once again to IAN for all your help.

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Paul
Apr 20,2023

One of the best experiences our company XL Engineering has had with a vehicle dealer outstanding service from Ian from start to finish Ian was professional and very accommodating. The van was in showroom condition and if anyone is looking for a new or used van do not hesitate to contact Ian at Summit vans.

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Nick Leek
Apr 04,2023

Very positive experience with Summit Vans. I have just purchased a Ford Transit Custom from Ian Richardson - who was very professional and proficient. Everything was delivered as promised - they even facilitated the fitting of a tow bar which was an added bonus! Clear communication throughout, easy to deal with.

0344 522 2030 [email protected]

16 Melton Enterprise Park, HU14 3RS, North Ferriby, GB

http://summitvans.co.uk

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