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Estheticians’ favorite beauty equipment brand-Surebeauty. We are one-stop beauty salon equipment supplier, inclued body sculpting machine, facial equipment, cosmetic laser and spa equipment etc...In Surebeauty, we offer one-on-one free machine operatoe training with licensed estheticians and 24/7 online support.
Reviews 148
Leticia
Oct 21,2024I have noticed results after each use! 16 lipo pads definitely came in handy with coverage. I can do my entire abdomen and chin at the same time, or I can do my upper thighs and bra fat at the same time. The machine seems to be very good quality. The touch screen is very easy to figure out. Each pad can have its own level as well. I was really hesitant to buy this one because of the price tag, but I'm very happy with it. It was really worth it.
Ms Allen
Oct 07,2024I ordered the Sophia 40K Cavitation Machine and a month later one of the handles broke. Surebeauty took care of me! They sent me a new handle promptly at no cost. Also the cavitation machine is good too! I have been using it every 3 days and I can see slight results already!
Marcia L.
Sep 05,2024Happy with device does what it says. Had to do an exchange and customer service was great. They send me a replacement and received fast. I recommend this company.
Veronica Paz
Aug 15,2024Excellent ! I am writing to you to express my sincere gratitude for the valuable help you have given me recently. As you know, your support was essential in resolving my doubts, thank you.
Nataliya Safronova
Aug 15,2024Quality items and an outstanding customer service. Getting ready to buy another item soon
Kim
Aug 01,2024Great customer service! Alice helped me out so much. The product came with the wrong cord, but they promptly sent me the correct one. I sent first msg to customer service and I received a reply 2 hours later. That is unheard of nowadays. Thanks again, Alice!
Rebecca A
Jul 24,2024I bought a body contour machine from these guys and the customer service was outstanding! I ordered it last week. Initially used a 15 pound discount, I then found a 15% discount had been sent to my email. I emailed back relaying I'd rather have the 15% off than the 15 pounds and they sorted it! There is an import charge which I didn't know about, but they were quick to tell me and ask if I'm OK to pay it and if not they would happily cancel the order and give me a full refund. I also ordered conducting gel not realising there would be import fee on this too, and at my request that was cancelled as an order. I have already had the refund of the 15% and gels I had paid for initially, which I cancelled. It's a fairly big purchase in my opinion and I am happy with the product which arrived today, and this company's customer service and promptness was very impressive- thanks so much
Tyrisha Hodge
Jul 17,2024The fast customer service feedback is what made my experience good. I would have liked to be advised that two of my products were out of stock instead of me asking why they were still being processed for shipment. But as soon as they were in stock they were shipped to me right away
Raquel Ceasar
Jul 04,2024Omg the customer service was great.😊 they are so nice and understanding.
selie q
Jul 03,2024Not only is there equipment great, they also took care of me once i had an issue with one of the handles, they immediately replaced it at no cost…
Consumer
Jul 01,2024Fast delivery to the Netherlands . Verry quick replay. Great service.
Alex Galeana
Jun 12,2024I will continue to use Sure Beauty as I build out my body sculpting business! I’ve ordered my fat cavitation machines with Sure Beauty, and my clients are loving the results they are seeing. I also love the customer service provided by Sure Beauty! Anytime I have to reach out to their customer service team for support they are quickly responsive, empathetic and hands on. I wish I could give you guys 6 stars 🤩
Jonathan Mejia
Jun 06,2024Customer Service is fast and responsive
Jane
Jun 03,2024I understand why surebeauty has 5 star reviews. What really stood out was the assistance I received from their customer support. I had a few questions about my order, so I reached out. Alice responded promptly and was extremely helpful. My order arrived ahead of schedule and was packaged securely. I also appreciated the follow-up email to ensure everything was satisfactory.
Daniela Ruiz
Jun 03,2024I ordered my Cavitation machine on Wednesday and by Friday I promptly received it via Fed Ex. Excellent service.
Diana Tisson
May 24,2024I received me item well packaged. Customer service was excellent. My machine works perfect, very easy to assemble and use. I have used it for about 3 times and have started to see results. I would recommend buying from Surebeauty. I will definitely purchase more products.
Nancy
May 21,2024Ordered my first machine, I had an issue with one of the handles and contacted customer support. They quickly answered and fixed my problem and sent me a replacement. Thank you!
Halifoodie
May 20,2024Just bought my first machine from them in Jaunary and had a bit of an issue develop. I emailed them and they immediately sent me out a new part! I'm super impressed and as I grow my business I will be using them again. I was unsure when I first ordered but I have been more than satisfied with these guys!
Rebecca Huereca
May 16,2024Always quick to help me get what I need ! Best experience
South Park Maple Leaf Mansion Nanshan Boulevard, Nanshan, Shenzhen, 518000, shenzhen, CN
http://surebeauty.com
Nisa .
Nov 02,2024Les conseillères sont incroyablement gentilles et répondent vite concernant toutes mes petites interrogations ✅✅✅🤍