To leave a review you need to be logged in
Estheticians’ favorite beauty equipment brand-Surebeauty. We are one-stop beauty salon equipment supplier, inclued body sculpting machine, facial equipment, cosmetic laser and spa equipment etc...In Surebeauty, we offer one-on-one free machine operatoe training with licensed estheticians and 24/7 online support.
Reviews 148
Sinead Poumako
Aug 10,2023They are awesome to deal with! So quick with their responses via WhatsApp. Always happy to answer my million questions! This is my 3rd time ordering I’m always happy with my equipment & won’t go anywhere else as I feel the customer service experience is unmatched and I trust the equipment.
SW
Aug 09,2023Alice was fantastic during the whole process of my purchase to the installation of the machine. I am looking forward to using it! Great company to deal with :-) Thank you !
Angelica G
Aug 08,2023Alice was so helpful. After installing and having my first treatment it was 9pm, when I noticed I thought I had a problem with the machine. I went into the website to see who I can call the next day or email them about it. I noticed they had live chat, and I was able to figure out what I did wrong when I installed chatting with Alice. I love that they were available even that late and didn’t have to wait until the next day. Definitely would recommend that you get your machine with Surebeauty. I’ve only used my machine once so far but I’m excited for my need treatment.
Ibby Ibby
Aug 06,2023Alice was extremely helpful. From the buying process to setting the product up. She helped me step by step. Also, she answered any questions I had in a timely manner. I appreciate you Alice!! :)
Berenice Lepe
Jul 31,2023Recommend to buy from this website, I had concerns about my new machine and they answered all my questions. Very trustworthy
Gina D
Jul 28,2023Machine came shortly after it was shipped in perfect condition with all of the parts working. I’ve only had it for a few weeks but have already seen results. So far I am impressed and hopes that it continues working as good as it does now. Alice has wonderful customer service skills, you can tell she is passionate about her work , answers question promptly and in detail. I would buy from this companh again.
GSM
Jul 28,2023I had a good experience with this company. My order was received via Fedex just a few days after purchase. The item was packed securely and works perfectly. Alice at Customer Service does a great job following up as well. 5 stars!
Laura Poole
Jul 26,2023This company has the best service I’ve experienced in years. They care about their customers & actively look for ways to improve. I’m really impressed & hope to order from them again in the future
Customer
Jul 14,2023I highly recommend this company for its outstanding choice of products, fantastic prices and customer support. My orders were quickly delivered to the UK, items well packed and everything I working order. The instruction manuals are all online, which are clear and concise. Alice in customer support is efficient and exceptional in her role. Many thanks to the whole team. Beverley Lester-Card
Cynthia Rothschild
Jul 10,2023I recently purchased equipment for my Spa and so far, very happy with everything. One of the packages which is always fast and reliable was missing a piece and she helped me through the process of replacing it. My experience with them have been exceptional and I will continue to buy from them for all my Spa needs. Thank you so much for your help and courtesy. I'm so grateful!
D-Chi Taw
Jul 07,2023I had a great experience with customer service with Alice's help. Whatever questions I have she’s been answering all that. I truly trust sure beauty :)
Jean M
Jun 28,2023Surebeauty is the best, the warranty is real, customer service is outstanding, and replacement parts are shipped fast. I trust SureBeauty
lilyrubio
Jun 26,2023Delivery was super fast and equipment arrived with no problem, I did have some questions about some items but Alice answered my questions super quick and gave me great customer service!
rashell vallejo
Jun 26,2023Alice made my customer experience a breeze. I initially had some concerns and questions but with her help we quickly resolved them. I am happy with the service and the product. I would definitely recommend to a friend.
Terry Mather
Jun 06,2023Thank you Surebeauty for a 5***** service and products !!
Moneisha Francis
Jun 01,2023This product was everything I imagined. It’s as powerful as the big machines but way easier to transport and also use at home. I am a body sculpter so this is not just good for at home use but using on clients as well and it’s so easy and portable that I can even use it to do mobile services if I wanted to. The results are great! Same results I’d get on a bigger machine. For the price and size this machine is a way better option!!
Alex Medina
May 19,2023My wife and I are looking to open a day spa so we shopped around for the best equipment the price was amazing Alice helped me out through the whole process she helped with discounts answered every question I asked right away not once have I waited more then 24 hours for any reply’s my equipment was shipped from China and we got it in a matter of one and half weeks from time of purchase to delivery of everything we ordered the process was super easy Alice is amazing when it comes to customer service would continue to purchase from Surebeauty.com in the future for all my needs with Laser Lipo Cavitaion and face wrinkles and rejuvenation am also in school for my electrolysis certification and will be buying my laser hair removal and tattoo remove machines from here as well thank you for the great service and amazing savings and fast delivery
christina prescott
May 19,2023I was looking for another vendor bc I was started experiencing horrible customer service from my last vendor. Shipping was so quick, and customer service has been amazing so far! Alice has been my main contact, and she is so nice, knowledgeable, and so patient with me when I have a ton of questions. She is very prompt with her responses as well and I really appreciate that. I’m definitely grateful for Alice and her team!
Sandra Lopez
May 12,2023I’m very happy with purchase and the costumer service is the best,they answer all my questions and And they helped me replace some parts.
South Park Maple Leaf Mansion Nanshan Boulevard, Nanshan, Shenzhen, 518000, shenzhen, CN
http://surebeauty.com
Chantel
Aug 10,2023Legit company and products. Delivered to Canada in less than a week. Machine works great, and just as powerful as the one I used at a top spa. Bought this for the same price as one Emsculpt procedure. Super happy and will buy from them again in the future.