Fairly easy site to navigate and place an order. I thought I would be able to print off tickets from the email order confirmation, but seems you cant do that.
Excellent online ticket service
The website was really easy to use and we are looking forward to our trip on the train.
Items bought as gifts, good quality and delivered quickly.
EXCELLENT ONLINE SERVICE IN THESE DIFFICULT TIMES
Great quick service when ordered items online for delivery
Good quality books and fast delivery (which I sent to my grandsons in Eire! - they loved them!) - & a FREE 2020 calendar - well done TR
Booking done with ease
It was easy to use , but need to make it clearer about the fact that it is the carriage you are paying for , not per person
We love this railway and have done so for over 40 years. We enjoy all of it with each and every generation of our family and looking forward to another visit soon.
Great service and came packed brilliantly to ensure nothing was damaged in transit
Very fast delivery of my order - good communication.
Very good service and an excellent book
Speedy service and well packaged parcel for my online shopping.
Recieved, my wonderful package, Photo book, A Journey By steam, bag and tile saucer all great, and value for money
I ordered a rugby jersey, wishing to add to TR funds in the lockdown. The parcel arrived two days later, also including the superb 2020 calendar. The jersey is very comfortable and I enjoy strutting around to show off the TR logo. I am very impressed and grateful - though not surprised - at the excellent friendly service I received. Full marks definitely. I look forward to riding the TR, suitably dressed of course, as soon as possible. All good wishes, thanks again Ken Veitch Waterloo House, Greenhead, Northumberland CA8 7JT
Does what it says on the tin. :-)
Very prompt service, well packaged and arrived within the week.
As with everything else the Railway service was excellent.!!
MICHAEL
Aug 04,2020Order came in reasonable time and fulfilled my expectations. Looks good in site.