Taylor Security & Lock is a wholesale distributor of locks and door hardware. We sell residential and commercial locksets, padlocks, access control electric strikes and monitoring hardware, door closers, exit devices and locksmith supplies from premier brands such as Kwikset, Schlage, Master Lock, Abus, Best Lock, Emtek, Simplex, Alarm Lock, HES, Adams Rite, Best, Rixson, LCN, Von Duprin, Allegion, Assa Abloy and Dorma Kaba. We are also a exclusive distributor of the high security government locks X-10, CDX-10 and the new LKM10K Series combination lock & access control with key override. Please visit us at www.TaylorSecurity.com to learn more.
Very easy to order and received the product quickly.
Perfect price, and expedited quickly
I never received my order, bur am constantly asked to review my experience.
I attempted to purchase two different items. The website let me purchase them. A few days later I received an email telling me that Taylor had to reach out to the manufacturer. Once they finally did that, I was told that the item was discontinued. Why do they let you complete a transaction online if the item is discontinued. The second item would not ship for 4 weeks. I bought the same item on another website and had it delivered in 3 days. DO NOT ORDER FROM THESE PEOPLE.
I searched for some crystal Baldwin cabinet hardware and they came up. I ordered the items and paid for them, but 3 weeks later they notify me the items are discontinued, this was after the site says in stock. Once I told them they should take it off their website they removed it immediately.
Fast Great Service
I haven't received ordered item. Hard to rate incomplete service.
Part of my order for security key locks were supposed to be back ordered until mid August but I received them much early then expected. Great Job!!
They sent me damaged merchandise that was unusable. On July 29th I sent them a photo of the merchandise, but they have not responded. I most emphatically do NOT recommend this company.
They shipped the wrong item and I received a credit for It promptly
Customer service was great when ordering and looking up parts. Order was received before expected!
The latch that we ordered came when it said it would arrive.
Had exactly what I needed, great quality. Had to make a call to sales to be sure I had the right part for the model lock I had and they were very helpful.
Smooth transaction and prompt delivery.
Locks came with no keys at all. If I knew that I never would have purchased at your outrageous pricing and shipping costs. I’d never buy again
if items are not available to ship, it should be advertised as so or not put up for sale.
Good price and fast delivery
Easy order process. Quick shipping.
Item received was exactly what I ordered. It came earlier than expected.
Mike James
Sep 04,2024Good customer service/communications Locks ordered had to be ordered from the factory and all communications clearly explained the lead time/factory shipping required