Exceptional customer service. I hoped to receive my order quickly and Nadia went above and beyond to make that happen. The cork bag is great and the recipient loved it.
After 3 days the shoulder strap clips broke, I think they are made of cheap plastic. I have put Carabiners in them... The Closing Zip for the bag is absolutely terrible, 2 hands are needed to open or close the bag! The end of the zip was just left completely loose, so needs to be held onto to use the zip. I think the bag was designed by someone who just keeps everything in their pockets and failed Design at school.
I ordered two small cork bags and I’m delighted with them. The website is nice to use. The delivery was prompt and product arrived in lovely fully recyclable. packaging. I would definitely use this company again.
Quick and straightforward. No problems whatsoever.
We found a lovely little bag as a present for a friend's daughter. It's different from the vast majority of items you see which made it feel special.
Great products. Great quality. Great prices. Great customer services. Everything great!
Beautiful product, fast shipping, great communication - I love my new wallet, thank you!
Eco friendly, good looking, practical... Everything was fast and efficient.
It doesn't take long to receive your order and the free gift is so nice plus a hand written note.i love every purchase I have made so far!
Love the colour and the fact that it is eco friendly.
Brilliant service. Package arrived quickly and the bag i ordered is absolutely stunning!
Helpful, quick to respond to queries and the bag arrived incredibly fast.
Received a lovely card holder wallet which arrived quickly in great packaging and with a thoughtful personalised note. The extra attention to detail makes all the difference. Highly recommended!
Nice nature friendly material which keeps well.
Good size bag and lovely pattern but would have liked more photos of the inside of it prior to purchasing, quite a large gap between zip fastening and main compartment
The customer service provided by Nadia of the Cork Company was incredible. I initially bought the bag off of eBay, it was delayed, then eBay’s global shipper prohibited it. I ordered straight from the Cork Company and not only did Nadia get it shipped quickly, she included a free gift for the difficulties that were not under her control. Thanks very much! Would highly recommend!
This spring I went to a lot of stores wanting a cork backpack.But there are very few shops in Japan that sell cork products. I bought in this shop because I felt that the cork-fabric was of high quality, the design was basic and elegant, and the price was reasonable. It arrived in about 1 week. This backpack is surprisingly light and much nicer than it looks in the web-pictures. A handwritten thank you card made me even happier. When I want a purse or handbag or something, I will visit your shop!
So pleased with my wallet and the great service provided Thanks
Very good, excellent.
Jane Johnson
Oct 20,2023This is a lovely wallet, well priced and speedily dispatched. Thank you.