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Reviews 281
Katherine Palella
May 05,2024Poorly made and designed. The quality is terrible, even at sale prices. Bought the “Ranked” style. Sole of shoe is unbendable, the depth of the shoe itself is so shallow your foot slips in and out. The sizing is too small and somehow too big? Combined with a terrible returns policy, a waste of money and I wouldn’t buy from them again. Straight in the bin
AN
May 01,2024Amazing Customer Service!!!!! the product is just as amazing!!
Melissa Fanago
Jan 31,2024I purchased a pair of boots on sale, they were to small around the calf, they also looked really cheap quality. I paid just under $15 postage to try them on and pay another 15 to return them. $30 in postage to try on a pair of boots. In this day and age with so many online retailers around it is ridiculous that I’m out of pocket $30 in postage fees. I live in Melbourne where the boots are being returned. Being a large retailer they would be able to secure discounted postage for their customers if they are not going to cover the postage like other retailers. First and last time buying from them.
Judi
Oct 02,2023Easy process, quick delivery and all items as described. Shoes good quality, well made and beautiful designs. Needed to do a return due to wrong size, which was an easy process and replacement order was also quick and easy.
JP
Jun 03,2023Handbag was as pictured and described. Quick to ship.
Bethany-Anne
Apr 03,2023fast to post & great quality shoes
Helen Peake
Apr 03,2023Great quality boot that looks amazing. Easy website and Quick shipping. The perfect transaction. Many Thanks
Amanda
Mar 29,2023Came quick and packed well Very comfy
Liz Grady
Mar 04,2023Broke on second wear.
Totally Disappointed
Feb 01,2023I'll fitting, too wide and they seriously stunk when I opened the box - they smelt like a spray painting booth or a nail salon. I had to air them out for two days Whatever is being used to color them absolutely stinks like chemicals and concerns me.
Dani Cherrie
Jan 01,2023I was so looking forward to wearing my new sandals but unfortunately the weight of the platform heel puts undue pressure on the straps giving me painful blisters. Sadly it was a wasted purchase which is a shame because I love wearing my Therapy boots
Happy Customer
Nov 02,2022I have purchased several pairs of shoes in different styles and beautiful colours from the Therapy Shoes website. Their shoes are reasonably priced especially when they go on sale. Every pair that I have bought have been comfortable and fast delivery is a bonus.
Liza
Nov 02,2022Had to size up in cowboy boots but they are comfortable and amazing and I definitely recommend!
Kat
Jun 23,2022Placed an order for ritual boots size 37, which is normally my size. After using their sizing chart and purchasing the boots, they arrived too big. Their returns process is ridiculous, they expect to charge customers $10 to return their boots, and then reordering the pair in the correct size. Called customer service to ask what my options are and they basically just said to get a refund of $10 less, then to reorder using that money. They didn’t offer to send out a new pair with easier returns.. don’t expect it to be like iconic. Now i am left with a pair of boots too big for myself.. as their size chart was a let down. Their website doesn’t even shoe reviews for items, or whether they’re made big or small. Will not be purchasing from them again. Its a scam!
I.t
Jun 21,2022Shoes came fairly quickly. The main issue was they were tiny! I had to wear them for a performance (they came last minute so had no choice) so therefore couldn’t return them but they were about 2 sizes too small!
Claudette Pena
May 26,2022The shoes I bought are very lovely and comfortable. Also, the pricing are reasonable, which I appreciate. I will definitely buy from them again because of the quick shipping and excellent communication.
Sanja Danner
May 10,2022The shoes are quite comfortable and of excellent quality. They were true to size and exactly what they stated! Perfect fit! I would strongly advise!
Ashley Forrest
Apr 19,2022Delivered quickly however the shoes aren’t very good quality and the sizes aren’t correct.
Bee H
Apr 13,2022Honestly I don’t know what I expected, but they arrived really quickly, they’re super comfy and it was just a really simple and easy website to navigate.
3/11 Rocklea Dr, Port Melbourne, 3207, Victoria, AU
http://www.therapyshoes.com.au
Kay James
Dec 19,2024I recently purchase the Contender Slingback in White Patent with kitten heel and was absolutely delighted with this shoe which was well made, very comfortable and chic. I wouldn't hesitate to purchase from this company again.