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The Rattan Company is a family run business sourcing and selling ethical, contemporary designer indoor natural rattan furniture to add a touch of sustainable style to your home.
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Reviews 40
Catherine Freeland
Feb 14,2025Ordered a new counter top chair, it arrived quickly, well packaged, and just as the website images. Really nice quality, I’m so pleased- thank you.
Wendy
Feb 05,2025lovely moses basket rocking stand!
MRS Daly
Jan 29,2025Ordered wrong size, hadn’t realised got an email off them checking before they sent item out as I would have had to pay for the return also really pleased with the bar stools
RB
Jan 25,2025Absolutely love my dining room chair bar stools - amazing quality and worth the money!
WV
Jan 23,2025Beautiful chair. Excellent quality. So glad I got it.
Terri Clark
Jan 23,2025Super easy ordering process, and fast delivery. Also gorgeous, quality product. Very happy customer.
Susan Taylor
Jan 20,2025Rattan was a great help in sorting out postage costs to my country. Emails were responded to quickly. The item arrived well packaged with no damage. The item was every bit as good as shown online. I would buy from Rattan again.
Claire Lavery
Jan 18,2025Very happy with purchase of Butterfly stool. Quick delivery. Customer service was excellent. Thanks Lucinda!
Lara Fernandez
Jan 18,2025Terrible customer service. Rude and unprofessional responses. Very disappointed. Also, they advertise products they can't offer since they are out of stock and they don't restock. Pointless advertisement.
Ralph
Jan 17,2025We bought some lovely bar stools. Unfortunately they weren't right for us (Too Big) and we had to return them. The return was made very easy, and we received great customer service. It's when you have a problem that a company shows how good they are and The Rattan Company were absolutely great.
Julie Bellamy
Jan 16,2025The light shade turned up when expected and it is of an excellent quality. We have not as yet put it up.
Ms Bobby Crockett
Jan 15,2025Absolutely delighted with the product - even nicer than it looked on the photos. Quality is excellent and very sturdy and well made. Service excellent two - arrived a couple of days after I placed the order and communication was great about when the parcel would arrive on tge day. Very happy and would definitely recommend this company.
George
Jan 15,2025They were very informative and kept me up to date on my order.
S.parsons
Jan 10,2025Although we had to wait as the bar stools went out of stock. Once new stock received they were despatched and delivered quickly. Quality of these stools is excellent and worth the wait.
Jan Stanway
Jan 09,2025Orders were prompt and when I found a small fault, a replacement and collection were organised very quickly. We love our new barstools
Marina P
Jan 02,2025I ordered a moses basket a while back and then ordered some extra fitted sheets for it shortly before Christmas. I ordered four extra sheets but as these arrived shortly before the holidays, I didn't open the individual pouches until I was ready to wash them after Christmas day. When I did so, I realised I only received one sheet whilst I had ordered four. I contacted customer service and, in all honesty, I wasn't expecting much of a reply as it had already been about 10 days from the delivery and I should have checked this earlier. I was pleasantly surprised when I got an email from Lucinda at customer service giving me a DPD tracking number saying the other three fitted sheets were on their way. These arrived promptly today. It's hard to find companies out there with such good customer service and prompt response, and the quality of the product itself is excellent. I would definitely recommend them to other mums-to-be!
Julia
Dec 30,2024Babies crib Beautifully made arrived quickly 4year old delighted with it for Christmas
Anne Alden
Dec 19,2024I was very Happy with my Natural Rattan shade and was pleased with the quality so decided to order one with the Aqua trim, the shade arrived very promptly, unfortunately for some reason I am struggling to fit it onto my ceiling rose attachment, though I had no trouble with 1st order. The contact phone number on the website is unfortunately incorrect, but I received an alternative number to call following my email to the company, I was advised that it is likely my ceiling rose fitting is likely the issue? I have an electrician coming to see to check my ceiling rose fitting and cause of issue, as I am totally flumoxed as to why I had no problem with fitting my first shade. It would be helpful if the contact phone number on the website could be resolved in order to improve communication.
Chris Collick
Nov 23,2024Amazing product great delivery! They forgot to put in 2 screws but were quick to send them straight out! Highly recommend!
Owl Barn, Planetree Lane, Kirk Hammerton, YO26 8FQ, York, GB
http://therattancompany.co.uk
Jill
Feb 14,2025Very pleased with stool I purchased! Quality wood, finish and design. Exceeded my expectations! Securely packaged and quickly delivered. Would definitely use again and recommend The Rattan Co.