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The Underfloor Heating Store is a market-leading, award-winning online retailer of electric and water underfloor heating systems in the United Kingdom. Established in 2008, we are proud to be the biggest supplier of underfloor heating nationwide, with a client base ranging from self-builders to tradesmen, large-scale builders to developers.
At The Underfloor Heating Store, our highly-experienced team pride themselves on their unrivalled customer experience and superior technical support, with full detailed quotations that are able to be supplied within 24 hours from receiving your drawings or plans. Our in-depth knowledge of structural subfloors, floor coverings and different installation methods make us the industries leading experts in both water and electric underfloor heating systems.
Explore our product range
Electric Underfloor Heating Water Underfloor Heating Insulation & Fixings Thermostats Adhesives & Levellers Energy Efficiency Bathrooms
Reviews 793
Benjamin Picken
Feb 07,2024Good Technical information.
James Benson
Feb 06,2024Great product, excellent online instructions and help available on the phone and online. My advice to anyone fitting the electric underfloor heating, doesn’t matter how small the area you are doing take the time to encase in self level before tiling, tiling onto the mat is way more difficult than u might think!
Joe Clarke
Feb 06,2024Purchased around 6 months ago. From purchase to install to reliability to instructions to control unit. I can't find a fault. 10/10 Brilliant piece of kit for the price. Definitely recommended, wish I would of placed this in my bathroom now.
P Jackson
Feb 05,2024Very fast delivery, and rapid response to a technical query. Excellent supplier thoroughly recommended.
MT
Feb 05,2024Easy to order online and great customer service. My package was delayed/lost in transit but Customer service soon had another parcel on the way to me.
Wayne Gittins
Feb 03,2024Fast delivery good price what more can I say
Michael Hinc
Feb 03,2024The whole sales process was straightforward and pain free - kudos to staff for helping with follow up questions.
Howard Bond
Feb 02,2024over 1 week for delivery and three promised dates missed.. do not use palletways as a courier.
rosemary hutchings
Feb 02,2024Excellent products and price
alan campbell
Feb 02,2024Josh in sales was excellent when I explained my mistake, unfortunately lady in customer services was sharp and dismissive, maybe they should swap department! Based on customer service I've decided to go elsewhere, sorry Josh you were top notch.
MRS JODY GANLY
Feb 01,2024It said next next day delivery if we paid £4.99, it arrived a day late
Mark Stewart
Feb 01,2024Great company. I rung the company before placing my order to request a price match from the company. The sales advisor who was very patient and had a very polite phone manner, said ‘this is not a problem. I will not only price match, but also beat the price’ true to his word he did. It was also followed up with next day delivery as well. It is pleasing to see that big companies are still interested in great customer service. Would highly recommend this company. Thank you
Baffo
Jan 31,2024Answered every question I had promptly to enable me to understand a few things in better detail
dale Culling
Jan 31,2024Great service and delivery and products
Gary Court
Jan 31,2024I got a fast response with the price and when I phoned Dom about altering a couple of things he sorted it straight away.
N. Hayskins
Jan 29,2024Stephen answered my questions and my follow ups and directed me to exactly what I needed to make sure I bought the right product.
johngrimwood
Jan 28,2024great service fast delivery
customer
Jan 27,2024Prompt messaging, very good service.
Hannah Copas
Jan 26,2024Helpful and quick
Unit 16 Carnival Park, SS14 3WN, Basildon, GB
https://www.theunderfloorheatingstore.com/
Andrew Crackett
Feb 08,2024Have been using them for over 10 yrs and they're always helpful and efficient. The quality of the systems is pretty good compared to other stuff on the market, especially at these prices.