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The Underfloor Heating Store is a market-leading, award-winning online retailer of electric and water underfloor heating systems in the United Kingdom. Established in 2008, we are proud to be the biggest supplier of underfloor heating nationwide, with a client base ranging from self-builders to tradesmen, large-scale builders to developers.
At The Underfloor Heating Store, our highly-experienced team pride themselves on their unrivalled customer experience and superior technical support, with full detailed quotations that are able to be supplied within 24 hours from receiving your drawings or plans. Our in-depth knowledge of structural subfloors, floor coverings and different installation methods make us the industries leading experts in both water and electric underfloor heating systems.
Explore our product range
Electric Underfloor Heating Water Underfloor Heating Insulation & Fixings Thermostats Adhesives & Levellers Energy Efficiency Bathrooms
Reviews 793
Justin
Sep 27,2023Clear instructions. knowledgeable people, humans answer the phone, a one-stop-shop for everything I need. What's not to like?
Salim L
Sep 26,2023Genuinely knowledgeable staff, great products at competitive prices. Thank you especially to Scott, who was able to guide me throughout my project requirements and for his emphasise on creating a customer centric experience.
Mr Oversold
Sep 26,2023Had to buy more underfloor fibre panels as your company over ordered and would not accept this, only viable solution was to order more and convert a second room to use the extra in as you would not take returns or come up with any sort of solution… have a nice evening We’ll that’s a load rubbish but keep overselling your crap..
Scott
Sep 25,2023Excellent customer service and tech team advise.
ALEX COWTON
Sep 25,2023Happy with the product & swift delivery
Paul Manning
Sep 24,2023A great product, for a great price. Really helpful customer services, quick delivery.
andrew Waring
Sep 23,2023Used them a lot for my underfloor heating project, always very helpful.
M Mukhlib
Sep 22,2023Good products at reasonable prices
Cristina Teibas
Sep 20,2023Delivery received right next day after placing an order! Happy about purchase and delivery time! Highly recommend this product!!! Cristina Teibas
Kelvin
Sep 20,2023Vert good, delivery was super quick, products look good,haven't installed them yet,but top notch.
Kamil Zurawski
Sep 20,2023Very good price and fast delivery
Johnny Begood
Sep 20,2023great prices, but i find your website awkward. I order alot of stuff on line with many suppliers. but the last time i ordered i had issues. on your website there's and 'account login' and a 'trade' button. What does the 'trade' button do? Is there a facility to save a basket and come back later? You should be able to hold prices for 14 days. Your contracts with your suppliers should support this. Your colleagues have told me that this can't be done because of price changes. Other suppliers can hold prices. The ideal scenario would be to be able to save project profiles. Even if i have to 'update' prices.
Disappointed
Sep 19,2023Service is always first class as one would expect
Charlie Boy
Sep 18,2023Only took a couple of attempts to get through to sales after getting straight through to technical to get them to evaluate my potential order. Both technical and sales persons very pleasant and helpful. My 2-3 day delivery (items were in stock) was free. I received the invoice (having paid by card on phone at point of sale) immediately. I perceive the product and price to be good…there are a lot of insulating boards on the market but the XP Pro has a good spec and can be dry laid or glued depending on the substrate. Excellent all round.
Scott
Sep 18,2023Great feedback over online chat to answer my questions. Not ordered but helped with my research.
Massimo D'Ulisse
Sep 18,2023We placed several orders for converting our house to wet UFH, and we found The Underfloor Heating Store the best place to shop at: good choice of materials, fast delivery, excellent prices. Customer Care is also super. I ordered the wrong insulation boards, and I realised that days after buying them as I had kept them aside for later. I called the Customer Care, they made no problems, sent me the return form, and sent me the refund the day after I sent the material back. Really excellent
lee Macbeth
Sep 18,2023Always spot on, can not fault. Always use for my property developments
chris
Sep 16,2023Helpful staff, delivered on specific date as asked and great prices.
Nicholas Patrick
Sep 16,2023Easy to order . Great product Delivery was brilliant
Unit 16 Carnival Park, SS14 3WN, Basildon, GB
https://www.theunderfloorheatingstore.com/
Customer L.Johns
Sep 27,2023Great price and fast delivery