Welcome to Toilet Face! I'm Joe, and I started this unique small business in my university bedroom with a simple idea: personalised toilet paper. Based in Sheffield, I run Toilet Face solo, with local help during peak seasons.
Each roll is crafted from sustainably sourced, fully recyclable paper, combining fun with eco-friendliness. From birthdays to divorce parties, our novelty toilet rolls make memorable gifts.
Thank you for supporting a small, creative business. Let's keep it fun and green, one roll at a time!
The item arrived on time and very helpful service from Gemma when I couldn't find my tracking number. Highly recommend.
I love it!! Fantastic quality and a really funny present. Shipping to Belgium was fast.
Happy first time transation ,will be buying a few more for my colleagues today. The cheap delivery took 5 days from ordering to Basingstoke, which is pretty good.
Lovely novelty gift. Larger than I thought, but I'm not complaining! My sis loved it 😆
Great concept but appalling customer service from start to finish. Failed to print my order or despatch it for nearly 2 weeks, no option to chase the order as phone lines didn’t work. No communication from them apologizing for the delay. Once despatched, order wasn’t upgraded to 24 hour Hermes as promised but took a further week to be delivered. Then, once received there was a spelling error on the toilet paper. The response to this was to advise me that they apologized for what ‘looks like an apparent spelling error’ implying I the customer was in the wrong. (Order confirmation proved otherwise and I think I know how to spell my husband’s name) No customer service and had to request a refund from the director rather than it being offered. No offer to refund and replace with the correct spelling. Need to invest urgently in understanding the needs of their customers and in some customer service re-training.
Great quality, quick & easy ordering, prompt delivery. Cannot fault, would definitely recommend.
The recipient was delighted with the printed toilet roll I sent them. The image came out nicely from the photos I've seen. I would have bought more, but the next day delivery is pricey and needed them now.
Arrived today. Good company with a quality product, bought for my paper anniversary.
My son loved the personalised toilet paper I sent him for his birthday. Very special touch.
I ordered and 3 days later it’s delivered, perfectly in a box (gift wrapped) - very impressed, it's perfect. I will post it onto my nephew.
Terrible customer service a 4 week delay on order No refund given When roles eventually arrived I wouldn’t use them let alone sell them on. Quality of ink was appalling. Day light robbery.
Excellent quality of tissue with 4-day delivery. Photo uploaded was of excellent quality, making it the perfect prezzy for the occasion!
I placed my order in November 2019 (order #000009731) with delivery by 15th of December. On 13th of December I got an email stating there was no image attached to the order (I uploaded it during the orderding process) but I replied with attached picture. (12.12.2019). On 1st of January 2020 I informed them I can't no longer wait (birthday was on 2/01) and asked for a refund. On 2nd of January I got a reply with information there was no photo attached and was told it will take 3-4 days if I sent the photo :/. I declined and informed Joe D. I want a refund. On 13th of January I asked again, and they still claimed there was no graphics and I was informed by Henry S. the refund was issued. I haven't received it yet. This company is a joke, avoid.
My wife loved her present, & even took a photo of it to send to her parents & sister. Quick turnaround from ordering.
Even with everything going on still managed to get the personalised toilet roll here on time, no fuss, no nonsense.
A great little gift, this time bought for my son while he is in self-isolation. He was made up with it.
Brilliant friendly service, gave a fun EType dashboard theme toilet roll to my husband for his birthday, in keeping with the Coronavirus toilet paper ‘crisis’! Thank you Joe, you’re a delightful chap! Fiona Hampshire, UK
Professional service and product delivered on the estimated date, despite extreme circumstances. A+ for Toilet Face
Really helpful customer service. I made a mistake in the postal address (From New Zealand) which I couldn’t rectify online. John was really helpful and found the order so that my friend got her birthday toilet roll in time for her big day. Thanks
Nim Tandon
May 10,2020Fantastic Service