Had a faulty item that was resolved instantly by their customer service team. Pleasure to deal with an outstanding customer focused team at Tooled up.
Buying was straight forward. It arrived early on a Saturday instead of Monday which was a bonus.
Good price, delivered in good time.
Delivery was punctual and the parcel was placed at the designed safe place. I, as the buyer, am kept informed of the progress by email. The package was checked before delivery, as mentioned in the email notification. I am satisfied with the overall logistics from on-line purchase to the delivery.
Good selection of high quality tools and fixings. My Order from Saturday was delivered next Friday, just in time for our weekend DIY project. Big thanks to your customer service for answering my questions about the delivery.
Excellent from start to finish. The only thing that would make it five stars is if we were made aware that the order came in two parts with two different couriers. But when queried why only one part was delivered, customer services answered the phone very quickly and were very helpful. Would definitely order from them again.
Excellent service - good detail on website - well priced - arrived in two days
Great prices,great customer service,well packaged and arrived the next day. Won't hesitate to buy again.
Purchased a Bosch cordless mower with charger and lithium battery at end of August 23. After holidays at beginning of September 23 have used the mower 3 times. Each time the charging process produced an odour but not having used lithium-ion before I did not query it. On the 4th charging cycle the charger blew completely. Tooled-up have washed their hands of it because the fault was not within 30 days of purchase and have pointed me to Bosch. Hardly customer service
Ordered two telescopic spray lances for solo sprayer. Quick delivery and reasonably priced. delivered well packaged and in good condition
Prompt service, value for money .....there's sometimes a better option than amazon
Quality stuff will shop here again happy with this cutting disc
Quick delivery, good product, decent price.
Very happy to add the Black and Decker pole hedge cutter to my pole chainsaw and standard hedge trimmer. All use the same battery so no need to buy along with a charger. The chainsaw is 8 years old and the hedge trimmer 4 years old. My batteries are all 8 years old and still good. Feel sure my latest addition to the collection will also give me excellent service.
Really pleased with my purchase. Item just as described. Quick delivery. Thank you
Great product, and great communication. Prompt postage
good prices, good delivery times, accurate description of battery. does the job.
Great product swiftly delivered! Thanks!
On time and what i ordered
Peter White
Nov 01,2023This company kept completely updated on a lawn mower blade for a einhell mower in June this year ,unfortunately the company that seems to supply the blades had a issue . Really annoying as it was I the grass cutting season , I eventually got on 31/11/23 . Grass cutting season done . As said not not tool up Com fault .