Top Brand Shoes is an independent footwear retailer based in the UK. We opened our first store in Manchester in 2012.
At Top Brands, we very carefully select the best of brands in order to cater for the different age groups, tastes and backgrounds for our customers. We always carry on looking for the next trend or hot brand. As an independent retailer, we can afford to take risks when ordering and can therefore offer a variety of styles that the chain stores cannot. We buy what we like and we wear what we sell.
Some of our most popular brands include, Irregular Choice, Fly London, Calvin Klein, Tommy Hilfiger, Ugg, Birkenstock, Lacoste, Timberland and more.
All our staff at Top Brands is knowledgeable and passionate about footwear but most importantly care greatly for customer service. We enjoy what we do and are lucky that our business is also our passion. We also know that without you there would be no us, that is why we strive to fulfil our promise to keep all our customers satisfied whether instore or online.
In an online world where convenience is usually sacrificed for a cold and impersonal experience, we promise the same service you would experience if you were to walk into one of our stores. Our goal is to make things quick and easy for you with swift shipping, easy payment methods and a friendly voice should you need to call us. Ultimately we want you to keep coming back to us!
Rip off company avoid buying from this company. I ordered 2 pairs of shoes to justify £19 delivery cost. They cancelled 1 pair saying out of stock and said 2nd pair dispatched. I asked to cancel my order as not happy and they will not refund me for the 2nd pair of shoes or delivery charge saying they are awaiting their courier to return to their depot.after 2 weeks no refund, no explanation other than they are waiting for their courier. What a rip off, avoid buying from these scammers at all costs!!!
Avoid this company...ordered next day delivery.. shoes came 4 days later ... rude customer service.. never got delivery money back ...shouldn't be selling ....
Was great to find exactly what I wanted without having to go out and look around the shops,
Few months ago I purchased a pair of Camper Peu Cami that usually come with a 2 years manufacture warranty. I have worn them maybe 10 times at max and the leather has started discoloring and flaking. I wonder if they are fake shoes. At first I thought that it was dirt but for as much as I could try clean them , the "dirt" wouldn't go and I have realized that the leather has a problem. I have been calling TopBrandShoes weeks now and emailed them but none has answered or got back to me. I went to a Camper shop and , although under warranty, they won t be able to help as the product was not bought directly in one of their stores. They told me to go back to TopBrand acknowledging the problem with the leather. I would like them to be repaired, exchanged or refunded if all the above is impossible, as they have now become unwearable, but none is answering !
They have great customer care! Assistance during the entire shipping process.
Delivery was late. The shoes I ordered in a size 7 for my daughter for Christmas. I am a size 5 myself and the shoes are too small even for me.
A very good shopping experience with top brand shoes. A speedy delivery on my base london chelsea boots at an excellent discounted price point & a great selection of top branded footwear.
Good delivery and everything as it should be
Great price for a pump I struggled to find elsewhere. Perfect condition & great packaging. All as it should be. Brilliant
Great customer service!
Really good prices and Outstanding service !
I would recommend Top Brand Shoes to everyone. Fantastic prices compared to other sites. Fast delivery. So good I ordered two pair of boots a pair for me and a pair for my daughter. Thank you for great products, fantastic prices and super fast delivery.
No any issues with my order. I paid next day delivery and I got it next day. I recommend this company.
Great shoes, fast and reliable delivery, thanks
I ordered a pair of fly boots via international courier. They arrived in great condition in good time. The boots were very well priced. I will definitely use TopBrandshoes again.
The order arrived swiftly.
Always fantastic quality & price. Delivery always on time and kept well informed,never go shoe shopping anymore! Fantastic experience
Had a great sale on and I was super happy with my purchase! The shoes were sent very quickly and the whole online shopping experience was fantastic!
I am still waiting for my refund on an order, which were returned on the 6th July - can you confirm please
Chris
Jan 12,2025Paid £6.99 for next day delivery and I got £2.95 RM 48hr. Shoes OK, box a bit tatty, and having tried to make contact for a postage refund I have found that the telephone numbers quoted on the website are out of order and the if I email customer services on the email provided - it just bounces back.. I suggest looking around before ordering from this company.