Toughmats

4.5 (51 Reviews)

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We make custom fitted luxurycar mats for more than 300+ car brands incl. Mercedes, BMW, Audi, Ferrari, Lamborghini, Tesla Luxury, Honda, Ford, Porsche Luxury, Toyota and more.

Reviews 51

4.5

Out of 5.0

Tino Kim

May 17,2024

Great mats that completely improved my car interior. impressed with quality they are soft and comfortable. A bit expensive but worth it

Chris Macmillan

May 05,2024

Received my matts a couple of days ago and fitted them straight away, I was not disappointed they were great quality easy to fit and the fit was really good, car looks amazing now.

Elaine

Apr 30,2024

Fabulous mats! Easy to order, customer service excellent throughout.

Xmaz

Apr 13,2024

Poor quality, badly packaged ,wrinkles and folds from delivery not come off after months tried all advice provided and still nothing ,long wait time , customer service in basically non existent , feel conned , don't buy don't waist your money

Andrew Fox

Apr 03,2024

Avoid this company. Quality is worse than poor and have been waiting since March 4th 2024 for refund it is now April 3rd 2024 and all I get as response is that its klarna holding it up and klarna say tough mats are not responding to emails

Graham Mason

Mar 26,2024

I am really pleased with my mats. I was originally sent wrong mats but now I got in touch with Jenny and she sorted out my new mats not a problem. 5stars for jennys customer service. How ever I received my new mats the following week and they fit smashing. Really pleased.

Ann T

Mar 10,2024

Ordered a full set of mats for my new Audi. The company, were excellent at keeping me informed of my order and delivery. We experienced an issue with delivery off one part of my order. The company were quick to respond and look into the matter. All in all, the product was excellent as advertised. Fitted well and looked great and was very impressed with their customer care. Shame others aren’t as diligent as this company. Wouldn’t hesitate to recommend.

Richard abel

Mar 10,2024

I recently got my custom mats and I'm really happy to mention that the mats fit perfectly and are of very good quality. Jenny was super helpful, and the delivery was on time. I recommend them to anyone looking for car mats

Peter Falconer

Mar 06,2024

Very friendly customer service. Responded straight away to any queries/questions I had..marvellous luxury mats.

david parkes

Mar 04,2024

total con took money sent wrong mats promise replaements never got no reply to emails

Alan Watts

Feb 25,2024

After only 8 months my front car mat is wearing out. So I've tried to email them and it bounced back. The phone number never gets answered. And the 'contact us' section is never replied to. Nothing more to say, other than I won't be using them ever again. You have been warned.

Tom

Dec 04,2023

Delivered in great time .really pleased with them and easily fitted in short time

Antony Spreckley

Oct 06,2023

I received my car mats yesterday and fitted them to my Volvo XC60 immediately. They are excellent and a superb fit. They were easy to fit and the spare Velcro strips were useful to secure the sides. They are a quality product and certainly enhance the interior of the car. I have not had time to check if they have any sound proofing qualities, but on a short trip the cabin did appear quieter. I am very pleased with the product which were delivered within your timescale. Antony Spreckley

Sheldon Noel

Aug 09,2023

I found the website while l Iooking for custom mats and made contact via watsapp. Jenny replied to my about my request and sent me the link to order the item of my choice. This is where customer service was first given with excellence, the company did not have my vehicle in their listed, I made mention on it and last that a day later my vehicle was added and I was about to process the order. I asked about putting a logo on the mat and that to was agreed and done with easy. The mat came and it was a perfect fit like it came from the vehicle manufacturer. I will recommend the company to anyone and I will surely do business with them in the future.