This is my first purchase from Toyella and I was extremely impressed with both the service and quality of the toys purchased. My order arrived sooner than expected, and I was delighted with the smoothness of design, absolutely great for young children to handle.
Our purchase arrived two days after I ordered it. The Dombo cups I ordered aren't sold in the States so I found them for a good price here! International shipping can be pricey but the order came so fast it made it worth the price!
This was my first time using Toyella. The website was easy to use and the item arrived very quickly and was well packaged. Everything worked perfectly. Excellent service.
Fast delivery at reasonable price, item - just as expected. I highly recommend!
Bought the Kid-O Go Car for a one year old. Car lovely and chunky, and looks like it will played with for years. Whole shopping experience was a joy - easy to use website, nice selection of toys and quick delivery. Will definitely be buying again.
I purchased an ingenious toy for my 6 year old daughter, which simply uses magnets and ball bearings - endless enjoyment. When I received my toy there was a small packet of strangely shaped 'plus plus' blocks. I have since had to buy lots more of this as my children ( I have 3 the eldest is 17 the youngest is 6) and they ALL play with it, fight over it and enjoy it. We now have a fiddle box on the table with various toyella items in for them all to be creative with. Toyella provides proper toys to inspire childrens creativity and imagination at reasonable prices.When you're children are brought up in a society that finds electronic devices essential these simple toys are refreshing and so much fun. Thank you.
My kids (2 & 6) both love this toy!
Although the order process was straight forwards and the order arrived in line with the delivery timescales quoted there was a key part from the item missing which meant the item couldn't be safely assembled. This wS a child's Christmas present and after leaving several messages and emailing with no response I gave up and a had to accept my daughters main present could be wrapped up and given as planned. To say I was gutted is an understatement and to say she was disappointed goes nowhere near!!! I finally got a call back and although polite and sympathetic have just been left feeling underwhelmed by the whole experience. I really do appreciate its difficult as the supplier failed to check the item correctly before despatch... I get all of the excuses and accept the apology. However, it just would have been nice to have been compensated in some way. I would have approached my supplier and said can we do something for this customer to restore her faith in my Company and your product...even a token 10% off your next order would have been better than nothing at all!! Given the time of year and the fact they were closed for a significant period with no message advising customers so I as left hanging. I was t's the web site advised of the closure but why would I have gone back to the web site? I wanted to talk to someone. On that basis I would not recommend
Fast delivery...well packaged....would not hesitate to use again.
great job at responding to a problem 100% satisfaction
The price for the plus plus was amazing at least £20 cheaper than amazon plus free delivery!! Impressive. Initially I was apprehensive as it was so cheap, but I wouldn't hesitate to use Toyella again.
I have some problem choosing the best product, Toyella help me a lot.
Very easy to use website. 6 for 5 offer on the product I bought, free p&p and super quick delivery.
The dolls were easy to find on the site, easy to select and add to the basket, checkout was simple and delivery very good, also received a text to say it had been dispatched from the warehouse. A good experience thanks
Fast Secure Reliable Efficient service would highly recommend to anybody and everybody who has a need to buy very good quaility made toys which are not the run of the mill stuff found on high street, you get what you pay for.Brilliant company well done my grand children loved their gifts this christmas and I will be buying throughout the comming year. thank- you
easy, fast, amazing. thank you!
I loved looking at all the gifts, I wanted to buy then for myself, which is always a good sign. I particularly lived the puzzle pieces, hours of fun for my friends daughter.
I was really impressed with how quickly and efficiently my product was delivered and without being charged an exhorbitant fee. Many thanks I would definitely buy from you again and I have already recommended you to friends on facebook.
I was very impressed with Toyella and would definitely use them again!!! Living in Belfast means that deliveries take longer than in England and I am used to that. I decided to use Toyella as they were the only shop who had the item in stock and offered next day delivery. Yes, it costs a little more but it is well worth it. I bought early rider for my little boy for Christmas and couldn't believe it was delivered on the same day. The customer service was excellent, double checking all information whilst on the phone to avoid any disappointment. Thank you very much for the best service and making it such a pleasant experience!!!
Amy Bugdale
Feb 08,2014Having searched for Sonny Angel dolls via the internet Toyella had both the best range of dolls and at the most reasonable price with free shipping! The order arrived within 48 hours even though I had not paid extra for express delivery. Fantastic communication in regards to my parcel too! I bought three dolls for my daughter and fingers crossed they are all different, we will find out on March 1st!!