To leave a review you need to be logged in
Reviews 590
Mariella
Jun 19,2014no problem with the on line order and a very quick delivery
Mr Peter Whitehead
Jun 19,2014I purchased two small model yachts from this company for my twin Grandsons. Unfortunately one was damaged in transit and they were unable to supply a replacement despite searching for alternative suppliers. Their Managing Director contacted me personally and they refunded the money for one of the boats without question. Excellent customer relations - I would recommend this company.
Kasey
Jun 19,2014Lovely item as described, great communication & very quick delivery. I was so pleased with the overall service I placed another order only days later 😊
Sylvie
Jun 17,2014Love it, will order again for more gifts.
Jacky
Jun 13,2014Toyella have those gifts that are just a little different and special.
Michelle
Jun 09,2014Toyella had the product I wanted when others didn't. It was sent promptly and arrived in Australia in a short amount of time. Very happy with the service and product and will shop with them again.
Jemma
Jun 09,2014I ordered an easy rider balance bike for my daughters birthday, left it a bit late (ordered Thursday lunchtime, her birthday was on the Sunday!) I added a note to the order explaining the urgency, and was amazed to receive an email half an hour later to say it had been dispatched! The bike was delivered the following morning. Amazing service and to top it off at the time Toyella was the cheapest stockist of the bike. The quality of the bike is great, really well made, my daughter has not had many chances to use it yet but I am sure it will become a firm favourite!
Sage
Jun 06,2014Finding what I was looking for was mostly easy but they didn't have some of the worry-eaters I wanted. Packaging was good. Delivery was neither super speedy nor awfully slow. It was as expected based on other shopping experiences.
Anju
Jun 04,2014I ordered a gift for my nephew who lives in Spain. The website is easy to use and has various delivery options. I chose delivery through Royal Mail (5 to 7 days untracked). I did worry about this after it had been ordered incase it did not arrive but exactly six days later it arrived. My nephew was very happy and so was I. Thank you Toyella!
Amanda
Jun 02,2014Was looking for something different for my 3 year old`s birthday as he has two older brothers and has been passed everything! Found a great selection of toys on Toyella that were very educational and will definitely be getting his Christmas presents here. Great delivery times too
Jade Mulrooney
Jun 02,2014Very quick delivery even with free standard, will def order again!
Jacqueline
May 29,2014Easy from start to delivery lovely products children will love these toys bought the early rider bike for my wee granddaughters second birthday.
Bar Pritchard
May 28,2014Ordering was easy, communications were clear, concise and relevant, arranging delivery, date and time slot was easy. The item arrived in perfect condition at the planned time. Thank you.
Katherine
May 24,2014Lots of great toys and prompt delivery. Excellent customer service.
M Read
May 24,2014The website is fantastic - full of inspiring ideas that are different from other children's websites. I just have to try not to buy everything! Delivery is excellent too - efficient and quick. Would definitely recommend and use again.
Susan
May 23,2014Very reliable service goods good delivery efficient.
Russell Clark
May 20,2014I ordered a balance bike for my sons birthday, I specifically tried to buy one that was in stock and thought I had. The site indicated it was in-stock (and still does) but it was actually a pre-order and so I discovered too late for the big day, when I chased Toyella. The receipt implied it would be delivered in six working days, leaving plenty of time. Toyella were very prompt replying to my email, saying it was a pre-order that would not be available for 4 weeks and I believe I have a refund on the way. The site now says it's a pre-order (It could have before and I may have missed it) but also still says it's in-stock. Perhaps my fault, but I prefer sites that are much more clear, about what's in stock on not and not having to explain why a presents going to be late!
Candice
May 18,2014Brilliant Web store,.
Judith
May 15,2014At first I couldn't get the drink to work but I spoke to a very helpful person at Toyella and realised I hadn't been doing it properly. My son and I are very happy with this product.
ELAINE WATTS
Jun 22,2014Ordered pull along scotty dog just so fun grand kids live it to bits