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Reviews 802
Tarheel
Jan 20,2023Company is nearly impossible to reach have been trying to withdraw my money for 2 months and nothing to show for it. In the mean time my account has sat stagnate since it needs to be inactive to withdraw in the first place. I am filing complaints with Paypal, BBB, and Consumer Agency of Canada. I advise others to do so as well as this is ridiculous.
Liet Law
Jan 17,2023Not able to withdraw from 2k instant account. The customer support promised will process my withdrawal order within 24 hours, but it has been 2 days still no respond. Even i reach out to the customer support, but when i ask for this issue, the customer support automatically no response. Update on 1st feb, i successfully withdraw at second period (28th). I would like to thanks all customer support for giving a help. The withdrawal is received. But u need to keep update with customer support. I will continue to use them and going to challenge the 50k verification.
Marol
Jan 17,2023Ive already written a review here but saw it was taken down. So I will add it once again. They took my account. I was funded trader for months. And then I didnt trade for some time. I didnt trade for 2 months and they took my account for "inactive". LOL I was funded trader for months and months. I suppose they dont actually like funded traders huh.
Crispin Jonathan
Jan 13,2023You wont regret joining them if you're a good and serious trader It has been a good journey for me trading with this firm. I have had very less issues and my payouts have been processed without stress. I'd like to say, if you respect their rules. You will be the rules. Everything will be good. I am holding my 50k funded account and have received my 80% share last month. They're one of the best in the industry 😇
Sangito
Jan 13,2023Cheapest prop firm ever. I have been searching for the Cheapest prop firm for my budget. Finally the search was over this January. My friend on telegram referred me to this firm and I am happy for the price. It's very affordable for me. I purchase 10k challenge and hope to pass stage two soon. Thanks to your support and all team for help all the time.
Maikel pato
Jan 13,2023Swift support system from traders Central I have been a customer for over 3 months. I haven't had the best experience, but overall it's good and recommended. I see improvements on their services and they're well committed. Thank you for giving my live account. I want to be your customer for very long and request more withdraw. Nice service guys. Keep improving 🙂🙂
Ericko
Jan 10,2023They paid wrong crypto to the address that filled correctly without confirming In the website they have 4 different method of payment and you need to fill in all: Bitcoin, USDC/T - ERC20 (with USDC logo), USDT - TRC20 (with USDT logo), Bank transfer So I filled in accordingly the necessary details. For clarification, I filled in USDC address for USDC/T - ERC20 since the logo is using USDC. I requested withdrawal on 14th Dec. Waited 3 weeks, No email confirmation or notification. When I checked with the support, they said the funds is transferred. But they send USDT to USDC address. They said it should be reflected, but in reality it is not reflected. Now i need to contact my exchange hoping to recover the funds. Although I read it is possible, but there is no guarantee and I need to wait some more. This is almost the same as not paying me. (maybe i'll update the stars to 2 if the withdrawal is recoverable) Clearly they have no idea about this thing called customer experience. -There are 4 ways of payment, but they choose the 1 that has the possibility of mistake happening. -There is no way to indicate your preferred method of payment between USDC or USDT (even if there is, it's not in plain sight) -They don't bother to send email confirmation that the withdrawal is successful -Why they indicate USDC/T - ERC20 in one of the option if they are paying in USDT? Why not just USDT - ERC20? Edit: Manage to recover the funds. But still the service experience is sub par if you compare with other prop firm. Hopefully they improve this and i'll be happy to give better review
Dua Vu
Dec 30,2022I withdrew my 2nd profit within 24h. Thank you TCF
Mehedi
Dec 24,2022Traders central has eaten my money and closed the account without any reason. I made a $990 withdrawal request on December 14th and had $124 more in the account. And after deducting the amount, the total balance is $480 with another $356 profit that day. But the problem is immediately after that traders central authority restricted my mt5 login without any reason. Later when I reported this to live support they said that they have forwarded my complaint to the risk team. After 4/5 days i.e. on 19th the risk team sent me a mail. I received an email from risk team on 19th December where claimed that I break martingale-like strategy. But it's totally wrong. I'm 100% sure that I never violet martingale or martingale similarities rules on 28th November- 14th December trading period. I can challenge that I haven't violet martingale rules in this trading period. And the risk team mentioned that mail like as, "You may appeal if you feel we got this wrong, so we have a secondary look at your account." Immediately I reply to the email for review. But till now I got no reply and no solution. The fact is that Traders Central will never pay you a large amount. After withdrawing any big amount they apply nonsense rules and eat your hard earned money and block your account. Basically Traders Central did not come to do business, they opened this company only to cheat people.
Chris
Dec 20,2022I Purchased an OTF Instant account with TCF and I received the credentials the same day. Trading Gold, the spreads are quite good which supported my trading style. I recently made a withdrawal on my account to my crypto wallet which had to be manually requested due to technical issues at the time, however, the support was great and actioned the withdrawal fast. I received my profit split within 2 days into my crypto wallet. Looking forward to many more withdrawals in the future and the new withdrawal system which is within 24 Hours for 500$ and under. 5 star review will be inbound as I confirm the new withdrawal system next month. TCF seems to be progressing well. P.s. If you are an EA user, don't use martingale as it is not allowed, but also TCF don't allow Fixed lot martingale either so make sure you don't open up more than one trade in the same direction if in DrawDown. However, as a positive point on this, TCF don't just throw you off their system if you do this. They will give you a warning and a withdrawal fine. So you won't lose your account on the first offence which is good to see.
Pierre DERGUIRAGOSSIAN
Dec 19,2022Plateform qui ne marche pas depuis 15j ! Ayant passer la phase 1 je souhaite commencer la phase 2 ! Impossible ! Problème de serveur …alors les problèmes peuvent arriver je suis d’accord , mais depuis 15J ! C’est pas sérieux !
Kerri McCartney
Dec 18,2022Appalling customer service when trying to communicate about my account. Have sent several messages on telegram and via email. Promised an urgent review yet no response!
badru ridwan ayinde
Dec 16,2022Excellent withdrawal but the process fee is too much
Ari Suryadi
Dec 06,2022I receive my refund. Thanks Traders ECO
Denial
Dec 06,2022Thanks a lot fam! I am very happy for your service, I like your service.
Kwame Saka Dankyi
Dec 03,2022My experience with Traders Central Fund has been good and progressive. I was able to pass the challenge and got funded. I have made three consecutive widrawals so far and was paid what was due me. Working with them is good once you go by their rules. There are still things to improve and I believe they are making progress with them day by day.
Luciano Martini
Dec 02,2022fantastic prop. got paid today by prime bridge and everything went great. efficient support. recommended
Thanatat Rattanakul
Dec 02,2022I got paid first split from the prime bridge, It was pleased to be funded trader for Traderscentral. Customer support are very friendly team and happy to help you with your request.
G H I L Z A I
Dec 02,2022traders eco doing amazing.3rd payout received from TC prime bridge in less than 24 hours. Start Trading with Traders Eco if you want to build your trading psychology. Recommended for All.
1285 West Broadway, V6H 3X8, Vancouver , CA
http://traderscentralfund.com
Selvin
Jan 20,2023I was sceptical at first when buying an account with Traderseco as they offer one the cheapest challenges in the market. But I decided to take the risk despite seeing some negative reviews online. This is my experience with TradersEco Obtaining an account - the process to obtain a challenge account was not smooth at all, I didn't receive any emails once purchasing my account, so I had no idea if I had an account or not. After doing some digging around after clicking on countless dead links on the main website I found the portal to sign into which there had my login details for Metatrader. As I moved onto moving into each phase of the challenge I still did not receive confirmations on passing phases. Customer Portal/Dashboard - during my trading this was going through several revamps and I believe changed url at one point which was not communicated. The dashboard seemed to be hit and miss with updating my stats to the point where it stopped completely and was not updating. During my Phase two I did not get any updates from the dashboard so it made it more difficult to know how much equity I had left to work with. Luckily I was able to get manual links to an updated dashboard by contacting support. Customer support - I must say customer support has been non existent except for the online live chat on the main website, I found that my messages and emails were ending up in a void, this was highly frustrating but thankfully I managed to get my answers from the live support when ever they were online. I found that I had to reach out to the same chat conversation to get a response other wise I would hear nothing back. Thanks to Oliver from support and Muhammed in helping out on all my queries. They have a Telegram group for support but its muted so used only to give out updates. Withdraw process - I was not aware but you can only withdraw amounts over $2500 through bank transfer so you will need a crypto wallet for withdrawals under this amount. With a low lot size of 0.5 this makes it difficult to obtain such profits. I managed to get a little profit of under $100 using my live account which I thought I would use to withdraw and obtain my refund. Unfortunately for me the withdraw process was quite painful the websites states a specific time and date in which you can withdraw which did not work for me on the first time I tried, I assumed I missed the deadline so tried again on the next payout date during the requested time period but it still failed. This turned out to be some kind of bug as I was within the timeframe requested but it was still telling me I can only withdraw on the time frame stated. From speaking to the live team they were able to process my payout and refund which I did receive after a few days. In all there are many improvements that TradersEco can make to help make his whole process a lot more smoother such as a reliable update system and email updates and responses. But the fact that they are able to offer a competitive challenge account at such a cheap cost makes this slightly less painful. I would like to see lot sizes increase and better communication lines. But thanks TraderEco for my initial pay-out I hope to receive many more