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Reviews 22
MR TIM SMITH
Oct 29,2024I was initially drawn to Transforme Supplements because of their generally positive reputation, but my recent experience has been extremely disappointing. After returning a faulty product I purchased in August 24, I was shocked to receive a response from their customer service openly accusing me of theft. In their email they stated: "You do not seem to have fully understood my previous message. The bottle you have returned is not the bottle you ordered on our Transforme website and received from us on August 24. It is a bottle of Transforme Flaxseed that you ordered previously on Amazon (March 24), hence the label affixed on the side of the bottle BY Amazon. If there was a problem with the product you received in March 24, you should have contacted Amazon for a return, as it was bought from your Amazon Prime account and dispatched BY Amazon, not us. May I suggest that you look up your orders on Amazon." Let me be unequivocal: this accusation was completely unfounded and entirely unacceptable. I returned the exact product I received from Transforme Supplements, yet they have openly accused me of theft. I will not tolerate such baseless claims questioning my integrity. I do not understand why Transforme Supplements chose to approach this situation with such hostility. Despite their generally positive reviews, their handling of this issue has been shockingly disappointing and distressing. This has been the most distressing customer service interaction I have ever faced, leading to a complete breakdown in trust and forcing me to seek a refund through Section 75 of the Consumer Credit Act. While I recognise that others have had positive experiences, my encounter with Transforme Supplements has been profoundly frustrating and troubling. Based on this experience, I feel compelled to share my concerns and cannot recommend their services.
Glynn Civil
Jul 14,2024I have always purchased this product through Amazon and was shocked to see the price has increased considerably since my last purchase. I would be interested to know why there has been a massive increase in price.
S Dayal
Jun 19,2024I note that this company’s Premium Omega 3 fish oil contains a higher dose of EPA and DHA than other similar brands. Assume this is accurate label information. The suggested dose of 2000mg (2 soft gels) is double of other similar brands. Given that the Premium Omega 3 already has a higher dose of EPA and DHA, I wonder why such a high dose is recommended. The product itself is a golden soft gel easy to swallow with water. Each container has 360 soft gels.
MR NORMAN MCDERMOTT
Jan 28,2024Always get this product on Amazon,seems to help my joints since I started taking cod liver oil,seems like a trust worthy company that does great supplements.
Tomasz Gruz
Jul 13,2021Great product for great price, High epa dha omega 3 . To someone who leaves bad review next time read the label correctly everything is there. God job transforme
MY NAME
Aug 03,2020i bought a product on amazon.co.uk (Omega 3 Fish Oil 2000mg 365 Softgel Capsules - Pure Fish Oil - 660mg EPA & 440mg DHA per Serving - Made in The UK by NaturPlus) naturally by reading the above title one would feel it was only fair to conclude that 1 capsule would contain 2000mg of omega 3 fish oil along with 660mg EPA & 440mg DHA one might also view the fact 365 are supplied this might also conclude that this is a years supply of 1 a day. ok if you thought like me and 50% of the other reviewers then you would all be wrong. the fact is the capsule only contains just half of what is advertised of 1000mg of product and 330mg EPA & 220mg DHA which confused me greatly on delivery. rightfully i felt betrayed by the seller and mislead by the ambiguity of the product description, this is a prime example of miss-selling, i feel it was a totally dishonest way of doing business to deliberately deceive by wrongly making out the product was better, healthier, more beneficial than its direct competition who mostly all correctly describe the product as 1000mg etc, the seller obviously did this to unfairly make sales and scam customers trust in this company. so what has happened is this seller has decided to dishonestly directly mislead by NOT clearly up front explaining to gain the 2000mg and the 660mg EPA & 440mg DHA you would need to take MULTIPLE capsule to achieve this. This misleading sales tactic is frankly disgusting and i have to wonder how many other confirmed buyers and loyal customers of this sellers product are today blissfully unaware taking 1 tablet thinking they are getting what was advertised when in-fact it is far far less than they expected. people are buying these to improve health and it is important to trust the sellers are being honest and not using dirty tricks to mislead or deceive their loyal customers trust. i obviously brought this matter to the attention of the seller who frankly totally fobbed me off with nonsensical rubbish and excuses and rather than dealing with my concerns, they were more interested why i needed to take omega 3 and trying to justify that even if i felt it was inaccurate it did not matter because even in a 1000mg tablet with half the quoted 330mg EPA & 220mg DHA their stuff was still better so i should just accept that and move on. well i am sorry but what they did was totally wrong, if tesco sold and described a 1kg bag of flour online and then sent and delivered 1/2 a bag then they have cheated the customer, if the customer then calls to find out what happened and the told you to buy another bag then it will be ok then you are a victim of miss selling and fraud. i was very upset and did not accept this sellers multiple excuses and blatant garbage and gave them multiple fair options, have the item returned for a full refund, or supply a second bag to make up for the missing 50% or refund me 50% to cover the missing amount they have basically ignored my requests and my formal return request via amazon i also requested that they change the description of the product from "Omega 3 Fish Oil 2000mg 365 Softgel Capsules - Pure Fish Oil - 660mg EPA & 440mg DHA per Serving - Made in The UK by NaturPlus" to something such as a less misleading description such as "365 X 1000mg CAPSULES each capsule containing an impressive 330mg EPA & 220mg DHA, we recommend 2 capsules per serving." or 365 X 1000mg CAPSULES each capsule containing 330mg EPA & 220mg DHA," both are fully correct not in anyway misleading, however the seller did change the description to a slightly less confusing statement but still confusing and obviously still trying to make the product out to be something it is not that change was "Omega 3 Fish Oil - 2000mg per Serving Pure Fish Oil Giving 660mg EPA & 440mg DHA per Serving- Pack of 365 Softgel Capsules – Made in The UK by NaturPlus" clearly they know they are misleading customers that's why they made the new change to the description of the amazon item,however it is still incorrect and unfair title for a product and the change did not go far enough, which mean the ambiguous wording still remains and will no doubt continue to mislead many customers. as i tried to explain as clearly as possible that the wording is not fair so it appears it was no mistake and they are deliberately use wordplay to gain sales in a unscrupulous deceitful way. i will take action via the amazon a-z claim in hopes the seller will either accept a return and a refund or i feel i have enough evidence to prove my case with a visa chargeback and a visa strike on them, Frankly Transforme has the worst customer care they are extremely rude and unprofessional, i tried to deal with them in a fair and logical manor with ideas on wording, i tried my hardest to explain my point of view and the issues i had with the item, all of which were ignored or rudely responded to, PLEASE AVOID Transforme
ronald santo
Apr 17,2020thanks for your work wene im hibernating ?
philip savage
Apr 16,2020as described no problems
Richard Levin
Apr 16,2020As always Transforme provide an excellent shopping experience from ordering to receipt of product.
Miss Margaret byrne
Apr 16,2020received in time stated even through these testing times, would use again
KH
Apr 16,2020easy to find what i need for the whole family, good prices and large boxes of vitamins enough for a year supply in one box, (if your not sharing) quick to dispatch, arrived in good time despite the post delays etc at the moment, always very happy with the service, will continue to get the families vitamin needs from here.
Miss Sheron Tucker
Apr 15,2020Great and on time as usual.
Mrs karen Herbert-Okey
Apr 09,2020Excellent product at a very good price. Fast free delivery and would definitely recommend.
John Crabbe
Apr 09,2020Very quick and good service
Andrew
Apr 09,2020Prompt efficient service
Katie Angell
Apr 09,2020Brilliant company!
Mr Derek Tarrant
Apr 09,2020Great service at a difficult time. Quickly dispatched.
FIONA DAVIES
Apr 09,2020Great service as always
Wackers boy
Apr 09,2020Quick delivery as always. Good price. Excellent product. Thank you. Well done.
Michael
Mar 04,2025I have no connection with Transforme other than buying their products. My first degree was in chemistry and I consider which supplements I take with some care. I have been buying from Transforme for a long time: I believe for more than 10 years, as I think they are excellent value for money. I am currently consuming their Premium Omega 3 Fish Oil (4 caps/day), Glucosamine, Cod Liver Oil (for Vit A), Garlic Oil, CoQ10, Vit D and their Vit E (as part of my total Vit E - I also take some tocotrienols). In summary, where Transforme supply the supplement I want, I buy from them.