ATOL protected luxury holidays. First-hand, honest advice - we give you the expert advice and personal service that is vital when booking a luxury holiday.
Booking arrangements and prices were good. Peter G Birch
Melissa was fantastic and gave great holiday options with her reasoning behind them. I had lots of questions and she answered them with patience. She also didn't chase me constantly for a decision but gave us space to consider options.
Outstanding customer service, extremely helpful and nothing too much trouble. Would highly recommend using Travelbeam and will continue to do so! Thanks again ๐
Great customer service - quick and friendly answers. It was great that they'd stayed at the resort themselves so could answer questions directly!
Deal with Sheree every time and itโs always a successful outcome
I returned to Melissa our travel agent at Travelbeam after having a great experience in previous years. Melissa is wonderful to talk to, extremely helpful and listens carefully to our requirements. They make you feel like they have your best interests at heart and work hard to fulfil all needs.
Jane Peacock was very responsive from the beginning throughout the booking process and in the confirmation. She responded very well to all the questions and with a high degree of knowledge and it was an exemplary customer experience. Thank you!
We have booked our holidays via, Kate, at Travelbeam for many years. The whole team there are fab. They get to know you and then they get it right. On the odd occasion that you need to contact them they find a way to resolve whatever happens to need a fix. That's extremely rare though. They know their properties, contacts and airlines.
The sales team at Travelbeam were exceptionally prompt, they had visited the resort so could talk with confidence and general all round customer experience was really good.
Dealt with requests quickly and phoned back when they said they would in good time Very pleasant experience
Extremely helpful and nothing to much trouble would highly recommend them
Brilliant customer service - helpful, pro-active and responsive, and a premium holiday at a great price!
Friendly and prompt service as always - thanks!
Kate was very helpful. Nothing too much trouble. Very friendly & efficient. Reasonably priced.
Extremely personable, making it such enjoyable experience by organising everything and so quickly.
Excellent service and attention to detail by Sheree
Sheree was beyond patient and fulfilled our wishes! We can not wait for the holiday and she has taken away so much of the awful admin for us, yet gained us a bargain!
Prompt quick service, coming back very quickly when I queried or changed details. Process for booking was simple and straightforward with no unnecessary red tape.
Melissa was so helpful in helping us find a holiday that was right for our family. She went through endless permutations of dates/flights and had lots of useful information based on her own travel experiences.
Ryan Woods
Jan 27,2023Melissa was brilliant, great service, very attentive and a good price!