TrueConnect
To leave a review you need to be logged in
TrueConnect helps employees get access to safe, simple and affordable loans that do not require a credit score in the loan application process. TrueConnect is employee loans made easy.
Reviews 177
Evelin Alvarez
Dec 05,2023Thank you for this great opportunity that you offer us Amazon workers, since it has given us great financial help, also for the service you offer us, you have great excellent staff.
just me
Oct 30,2023Review # 2 I still haven't received my refund, it's been over a month for something that should've only taken 7-10 business days. I keep getting the run around. Every call they tell me it's been raised to a higher Dept. Now their telling me something about a technical glitch! This company is Horrible! I've made a review with the BBB also. This whole situation is unacceptable by law and professional morals!!! DO NOT USE THIS COMPANY! FRAUDULENT PRACTICE HABITS!! There has got to be a class action by now, I'll be looking into that next. And after my 1st review I was told by trust pilot I needed to prove my claims or my review would be removed. I proved my claims, and still have no refund. I returned the phone a month ago, provided them the tracking number and still no refund!!!
MARTINEZRODRIGUEZ/PEDRO
Oct 06,2023EL INTERES ES MUY BAJO..... Y EL PERSONAL QUE ATIENDE POR TELEFONO ES MUY AMABLE.......PERO EL LLENADO DE LA APLICACION ES MUY COMPLICADO, EN LAS FOTOS QUE PIDE DEL PRENTE Y DEL LOS LADOS DEL APLICANTE
customer
Sep 14,2023Varry good customer service and Thay are varry helpful
Ivy Lr
Aug 19,2023Helped so much
Renee Benning Alexander
Aug 09,2023I just want to thank true connect for giving me a second chance on the loan especially with my poor credit, history, thank you true connect for helping me at a time that was so crucial in my life that I would’ve been homeless. Your personnel are extremely customer service oriented…I can sincerely state that they are unsurprised by none in compassion and professionalism…
G P
Aug 03,2023I am very thankful to have this opportunity at my fingertips. It is an easy process, the customer specialists are kind, friendly and respond quickly.
Nicole Horton
Aug 03,2023Everything was easy, customer service representative was excellent
Ross Ballein
Jul 07,2023Cared about me and treated me like a human.
customer
Jun 29,2023Alwin was very helpful in resolving my service issues. Thank you so much.
Alex
Jun 24,2023Simple and easy to manage.
Vincent Lee
Jun 06,2023Great company I WORK FOR AMAZON AND NEEDED A LOAN AND TRUE CONNECT WAS RIGHT ON TIME SOME I WOULD RECOMMEND TRUE CONNECT ANYTIME .FOR YOUR NEXT LOAN CHOSE TRU CONNECT
Caleb Sullivan
Apr 22,2023You are a horrible company , I got a loan with you as I’m an employer through amazon . Paid my loan off just fine was on time every single time no problem I even paid it off early . I was just told that you changed policy and the people at my employer had to make 36000 a year for a loan . First of all if i made that much a year why would I even apply for a loan I’m so irritated and another thing is if I worked 40 hours a week the entire year I still wouldn’t make that much in a year and no tier 1 at amazon makes that much without overtime . Pretty awful if you to ask me. Narrowed it down to where the only people who can’t get the loan are the people who really need it the most . Thanks for the help guys!!!!!!!
Natonya Perry
Apr 04,2023I am sooo thankful for True connect, they came through for me when no one else would. Truly grateful!
Justin Bennett
Apr 04,2023They have helped me in so many ways, THANK YOU for all you do TrueConnect!!!!!!
Tinamarie
Mar 11,2023I was applying for a loan and was rejected, my balance is down to $445.23 and pmts are $150.00. Sad that I was rejected because the payment is at its max, which I have kept.
M. Lemker
Feb 17,2023This company claims unlimited internet talk and text but the internet is not unlimited and also their handset is no good at all it's unstable and unusable you can't even scroll with it the only reason I went with this company is because the claim of unlimited internet but I quickly found out that this was not true
April Swift
Feb 11,2023I was so happy last year to be able to receive a loan through TruConnect. The money was very much needed for past bills and to travel back home for my Stepmoms funeral. Now fast forward to present time. I am very frustrated with Truconnect now. I paid off my loan early so that I may obtain another loan as my husband lost his job and I needed help with the bills until his paychecks from his new job started coming in. I waited the week it took to be able to reapply just to find out that 3 weeks ago they changed the policy from just your employer tenure ( which I have 5 1/2 years) to tenure and minimum income ( which Im short about 5k). I talked to at least 3 people from TruConnect while trying to clear up my loan payoff and not one person mentioned new policies on loans even though they knew I was trying to reapply for a new loan.
pamela layton
Dec 21,2022They were great to work with. I received my loan the next day in my account!
Christy Wiltse
Dec 28,2023I had used this several times and it was easy and repayment options were easy has well. A serious thing happened and I needed a loan and I was denied for poor performance history. I was never late on payments and have paid off three loans before how is that bad performance. I used them because I had no other option and when serious times came I was turned down. So not sure I know what to think now.