I wanted to rewrite this review for Uthara print. I initially ordered some A3 prints on 500gsm carboard however when I received the prints the cardboard was a "display card" and was much thicker than the 500gsm card I had requested. There was no flexibility to this card due to its excessive thickness and thus it was not useable for my project which required 500gsm card. I did request if i could please send them one of the sheets of 500gsm card I have which is the perfect thickness so that they can check their stock and let me know what they have for me in the same thickness, However they were unfortunately not very open to this suggestion which was somwhat dissapointing. They also intially insisted that the card they provided was 500gsm and only after I went to 2 other local print shops who both confirmed that it was definitley not 500gsm card did they admit that what they provided was not 500gsm and was considerably thicker. Their reasoning was that they were trying to surpass my expectations and provide me with a thicker, more durable card than the one I had requested. However the project I am working on requires a specific flex to the card and thus the thicker card would not suffice. After some amount of back and forth they eventually did reprints which I recently received. These are now much better and the print quality is great. This time the card is slightly thinner than what I have (and why I would have loved to have been able to send them a sheet of my card for them to compare to) however it is much closer to what I know to be 500gsm card and the card I have at home. I have not yet had the time yet to see if this card will be the correct thickness for my project as it involves building it into a 3d model (and thus the necessity for the correct thickness and flex) but it shouldn't be far off. I may even consider using them again if they can reproduce me a decent product without all the hassle I had the first time around.
Amazing service and quality brochures delivered by Uthara Print. Highly recommend this company.
Peter was super helpful in creating a lovely smart design
To be honest, I am highly satisfied with the outcome. The color accuracy , print material and the service is excellent. Thanks a lot.
The speed at which my order was executed from first contact with the Company (Thanks Peter you have been superb) to my order being delivered. But not only the delivery timing but also the quality of the product. First time we have used the Company but certainly wont be the last. The other thing that impressed me was the speed at which my emails were replied to so no hanging about waiting for a response, reply received almost by return. Please use Uthara with confidence
Hi Nathan, I just wanted to thank you for the excelent customer service you have delivered on behalf of Uthara Print. Today I received in excelent time, the replacement banner you printed for me. I am very grateful for your time and attention to resolving the issue I had with the first one. This was addressed above and beyond my expectations, thank you. It will now feature in the first of our exhibitions. I shall recommend your services to others in my line of business. Regards Paul Thompson
Responsive, Fast and Reliable.
AMAZING, services were great as well as the final product... I would highly recommend. At first I was skeptical because of the spam emails and the 1 star reviews from last year, however overall customer service was great, the whole process was great and I am really happy with the final result. Company has definitely done it's justice against these 1 star reviews.
Great help from Nathan. Our banner was delivered 3 days earlier than expected and just what we wanted.
From start to finish very helpful and understanding of what I needed. Answered my emails quickly, turnaround time very fast and delivered within a couple of days. My business cards have never looked so good really happy outcome would definitely recommend.
Absolutely brilliant company to work with. Very good communication and great prices. A joy to purchase from.
Great price and fast service. They even handled rotating an image for me. Thank you!
I previously said don’t use these people since my first batch of cards was sent to wrong address Second batch had wrong details on card After I posted my initial review, the company has come back to me apologising and offering to make changes and send me a fresh batch of cards. I’m optimistic things are on a better footing now.
Confirmed my order in an incorrect format, when I tried to address this, on more than 5 occasions I was ignored. I then recieved plenty of emails asking for reviews. Wouldn't purchase again due to lack of comunicaition or accountability to replace with a correct leaflet.
Ordered 1000 business cards from Uthara Print. I was asked to verily my order after sending them an exact copy of my business card. They managed to only put 9 numbers down for my mobile and printed !!! When I reported the fact to Peter Ruffus and pointed out 9 numbers instead of the standard 11 he wouldn’t compromise and offered to reprint at a more expensive price than I’d paid previously. Absolute horror show with this company and I wouldn’t recommend them to anyone. Unprofessional, poor customer care, you have been warned!!!
Nathan was very prompt with his correspondance, reasonable quotes given, and efficient in designing what I needed. Artwork was excellent quality and they definately met my needs, I was impressed with the professionalism of this Company and will definately use them again for my business printing.
Overall Uthara are very good printers with competitive pricing. I intend to continue to use them and recommend to others. My only gripe is they sometimes struggle to follow instructions where artwork amendments are concerned.
1st class service
Our company Crystal EV Charging recently bought our Christmas cards from Uthara Print, very good quality cards and looked fabulous. The customer service was 5 stars and will be using again in the future. Thank you Nathan for all your help.
madgadgetuk
Feb 12,2025Prolific spammers. Their latest being from info at uniqueprintuk.co.uk. The Email sender IP resolves to a Morocco [MA] based company Maroc Telecom, who most probably don't need to comply with EU anti-spam laws. Even worse they KNOW they are doing this as typed in the bottom of their emails is "Mail Delivered by- mailchimp.com" which is a complete lie. Never do business with liars. They don't care, and this lot have no ethics what so ever.