Excellent, very helpful
Very good service very very happy with the service can't fault it
Very happy with the service received from Melody from the Utility Switchboard. She assisted me in finding a much better broadband service to suit my needs and was a pleasure to speak with.
The staff that I spoke to Hani was very helpful and friendly. He was also very knowledgeable with what he was saying.
Excellent service
I am a very new tenant renting out my first property and I didn't have a clue on anything gas or electric wise, however the lovely woman I spoke to called Liz was very helpful, calm, understanding and patient and it put me at ease and explained everything so now everything I was fretting over before has been resolved, 10/10 for communication, helpfulness and all round experience.
Serena was the kindest and most understanding customer service employee I’ve come across. She was clear, informative and professional throughout the phone call as I had a lot of questions. She made all my worries disappeared and she clarified a lot of things for me numerous times when I was unsure.
Benny was great really informative quick and easy to change over
Great, clear concise information delivered in a friendly cheerful manner which made the process easy and straightforward and stress free. Which is exactly what you want.
He was so helpful and fast.
Liz was super helpful, especially as a student who is new to paying for my own utilities
Fantastic can’t be any happier
Very efficient service from Ryan today ,
Sean's response to my query was handled professionally, courteously and efficiently. His attitude to his role is an excellent example of good customer care. Itcwas also very good to be able to speak with someone personally rather than a virtual experience.
The conversation was informative and helpful but a bit fast.
Very short wait times, spoke to Akeel who helped me very well and even promised to call me back after he did some checking to which he did very fast, and amazing customer service and professional. Getting me a better deal and able to get on the home warm discount.
I was very impressed with how the conversation went between myself and Sarah, very well spoken and did not feel rushed in any way. I understood all what she said and was happy, she is a credit to her company.
Sarah was so helpful and very polite and gave me a great deal thank you so
Very helpful and found the cheapest gas and electric for me. Very friendly.
customer
Sep 15,2021Very polite customer service and prompt response to my query