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Vehicle Value Experts, Robert L. McDorman the founder and General Manager expertly leads this consulting firm that specializes in providing automotive related claim liquidation techniques and motor vehicle valuation services to all parties, including individual consumers, body shops, auto dealers, repair facilities, towing and storage operations, lenders, finance companies, banks, legal professionals, corporations, governmental agencies, and others. The firm’s consistent success can be attributed to Robert’s 35+ years of automotive industry knowledge, practical hands-on experience, and multiple certifications including licensure by the Texas Department of Insurance as a Public Insurance Adjuster. Robert is a recognized Texas Department of Insurance Licensed Public Insurance Adjuster and Certified Vehicle Value Expert, specializing in automobile-related insurance claim resolution. Robert is a Licensed Public Insurance Adjuster in several States. Robert to date has been appointed as an Appraisal Clause Umpire on hundreds of adverse insurance automotive related claims across the United States. Vehicle Value Experts clients can absolutely trust that they will be provided with analytical, sophisticated, state-of-the-art, comprehensive, accurate, unbiased, and up-to-date data and information that all parties can rely upon as both factual and objective.
Reviews 73
R. Kooris
Oct 23,2017The world of auto insurance claims is a dangerous place for the average consumer. It is filled with arcane rules and regulations, obscure policy mouse type and company friendly interpretations of the rules. The policyholder has almost no chance without an experienced guide and advocate. Robert McDorman and Vehicle Value Experts are the champions you want on your side; they know the law and negotiate with insurance carriers multiple times every day. In a recent total loss claim on my high value vehicle, Robert negotiated an 18% increase over the insurance company offer and a fair value on my behalf. I could not have done this without their help. Thanks.
James Nichols
Oct 16,2017I highly recommend these guys. From the start they were extremely professional all the way to the end. When I talked to them, they listened carefully. They heard my current position and were not hesitant to take my case. Once they compiled all they needed, I sent it in to my insurance and they didn't even try to fight back. They complied immediately. I will most definitely use their services if needed in the future.
Sunny Feng
Oct 16,2017We got an unfortunate hit-and-run situation recently and the insurance decide to total our car after some attempts to repair. The insurance gave us a really unfair value of our car, in addition they are charging all excessive fees while the car is at the bodyshop and storage. Luckily for us we got referred to Robert -he is so helpful and works real fast! We talked to him on Thursday; signed the docs on Friday and notified insurance on Monday - and insurance give us a great second offer on Tuesday!! -- which is almost 6000 more than the original offer!!!! we are so grateful and couldnt thank him enough. 😊 Robert also waives us the service fee for the appraisal - we really appreciate, especially given the fact that we recently had a baby and every penny does count a lot for us 😊
James
Oct 10,2017Working with Robert has been a great experience. He helped me through the process of negotiating with insurance to get a more favorable settlement on the value of my vehicle. Robert went above the standard in making himself available to answer questions and give assistance. I would recommend with confidence.
April D.
Oct 09,2017Phenomenal service and communication. Robert took better care of me than my own insurance, and kept me in the know the entire process.
Ciaran Stephenson
Oct 05,2017What can I said Robert took care of me and got me the right price from my Vehicle. Robert always ended each call with "We will be good friends after this." He is right.. Robert you are my new best friend. Thanks for everything.
Andy Post
Oct 02,2017This is the second time I've had to use VVE and both times they were of such a tremendous help. I was in the loop all the time. They had my back.
Michael Williams
Oct 01,2017UPDATE: I had a Better Car Replacement rider on my insurance policy and Robert was able to secure that amount in addition to the increased appraisal value on my car. I worked with Robert at VVE on two different car claims and I am so happy I did because he was able to increase both of my appraisals by a serious amount of money. When I first talked with Robert, I was a little hesitant because I didn't know how long the process would take and I didn't know how much Robert could increase the insurance company appraisal. Robert was upfront explaining the process and I didn't have to pay anything if he couldn't increase my value.
Hubert Walls
Sep 23,2017Wonderful expertise, knows all the regulations, always one step ahead of the insurance company and predicted their every move. Saved me over $1000 and kept the insurance from totaling and salvaging my car. Got my car repairs paid for by insurance and still driving it thanks to Vehicle Value Experts!
Michell Harrell
Sep 19,2017When you feel like you are at the mercy of the insurance companies to cut you a fair deal to only find there is a company out there willing to help get the most value out of your vehicle. Dealing with insurance companies can be very intimidating and Robert with Vehicle Value Experts took all the intimidation and worry from me and my husband. The insurance company wanted to only pay around $22,000 and Robert was able to increase this to over $25,000. Im thankful to my body shop for pointing out the Appraisal clause in our auto policy and pointing me in the direction of Vehicle Value Experts! With the background Robert has in this field made the process so seamless and smooth. He is truly and Expert in my book! Thank you Robert!
Blakeley Steele
Sep 08,2017Insurance company recommended Vehicle value Experts from past arbitrations as a company that had many succeses with obtaining additional value for clients. Process was explained clearly and succinctly. VVE went to work and I had a positive outcom. Within a week I had a settlement.
Raymond Barber
Sep 08,2017Trust Vehicle Value Experts!!! I am Glad I did and so is my bank account!
Julie Tavoso
Aug 17,2017Robert was incredible in securing a higher settlement for my vehicle! My insurance company dragged my claim on and on and on (for over 2 months). As an attorney, I mistakenly thought I would be able to negotiate a satisfactory valuation amount. Once Robert became involved, he obtained a value that was 25% higher than the amount my insurance company had originally offered. Moreover, the matter was wrapped up within 48 hours of his involvement. He is incredibly knowledgeable, unbelievably responsive, and clearly commands the respect of his colleagues. Absolutely endorse And recommend.
Jerry Hodge
Jul 22,2017The service was Great. Very professional people, Good knowledge of the work they are doing. Very honest and straight forward. I would use them again if I needed their help. My rating is 5 Star!!!
Brianna Sustaire
Jul 14,2017Very honest and reassuring when I had questions . Got the job done and am very satified :)
Dorothy Hickerson
Jul 14,2017I had fought my insurance company with extensive research and time. Robert stepped in after I had done my part and got me a much larger settlement. He was nice to work with, had great communication, was encouraging and a wealth of information. I can't think why anyone wouldn't use Robert to fight their property damage claim. The entire experience was great.
collision1115
Jun 30,2017Robert truly stands out as a professional, his commitment to his business and our customers is superior, never losing sight of the end result focusing in on the facts and his pursuit to completing the task is outstanding!!!. I look forward to our continuous business relationship for us & our customers.
Melysa Johnson
Jun 28,2017VVE(Robert) is the only way to FIGHT 💪🏼 Car insurance. They got me $17,800 that is $3,700 more than the insurance offered and $1,000 more than the Kellyblue book value. Don't let the insurance win. Fight back andget the last Smile! Don't be a victim to your car insurance!
Deluna
Jun 26,2017I had never heard of this service until I was referred. I can't say enough of how easy the process was. Robert is very pleasant to work with and made sure to always answer all my questions and responded to my emails in a very timely manner. I will definitely be recommending this company to friends and family.
Corey Lahey
Apr 27,2022Horrible experience. This guy just wanted my money