To leave a review you need to be logged in
Via Roma Fashions was established in January 2017 with it's first high street shop and online store. We are a family run business with over 20+ years experience trading in the Italian fashion industry. Hence the name Via Roma.
We aim to provide the best service and shopping experience for our clients based locally in Burnley. We look to help our clients achieve the look and style they desire at the best comparable prices in the UK market.
Reviews 458
Nick Sheppard
Sep 06,2024Avoid parcel never arrived got sent back to merchant they ignore emails and messages and can't get through on phone. Rebranding or liquidation. Next stop trading standards. Absolute pathetic.
Sam Pemberton
Sep 05,2024Don't honour discount codes on purchases Late delivery times Tell lies about delivery times None responsive to emails Send cancelled orders and don't refund delivery fee Rude and argumentative Incorrect refunds given and ignore emails
Stephen Graham
Sep 02,2024I’ve been waiting for over a month on a refund and the company have now stopped correspondence with me I left a review and they basically said I wouldn’t get a refund unless I removed it which I did now I haven’t received any response nor refund I am now being forced to go through trading standards. Please stay away from this company as they’re a disgrace to deal with absolutely horrendous customer service and the only way to get a reply is to leave a review then they contact you honestly the worst customer service I have ever experienced and I’m now having to go through trading standards to get my money back absolutely ridiculous
Mark Simmonette
Aug 31,2024I ordered 4 sunspel tops. Only 2 turned up. Delivery note had 2 crossed off with no explanation or refund. Tried emailing but no response. There seems to be no way to con tact them. Shame as the 2 tops that turned up are great. If other tops had been delivered or refund this could have been a 5 star rather than a 2 I've now received a refund thankyou so now a 4 star plus for me. Looking forward to your ne wed page
NIGEL
Aug 19,2024Super quick delivery and superb items & quality
Ashley
Aug 12,2024Good quality items and price
Lewis Esslemont
Aug 07,2024Great selection and quality. Delivery was late supposed to Friday delivery , however it was Monday afternoon it arrived.
Giorgio
Aug 03,2024Se avessi potuto dare zero stelle lo avrei fatto. Nulla da dire sui capi d'abbigliamento che ho comprato online (ottima fattura), sito chiaro e navigabile semplicemente. Servizio clienti pari a zero. A tutt'oggi 03/08/2024 sono in attesa di ricevere l'ordine del 19/07/2024. Ho comprato altri capi che ho deciso di ritirare direttamente io in negozio. Ho scritto più volte tramite il form del loro sito e tutto tace, ho chiamato e sostengono di aver affidato ad un fantomatico corriere ma non si sa chi è e quando. Esperienza pessima. Se e quando deciderò di comprare da loro lo farò solo fisicamente in negozio.
C Farquhar
Aug 01,2024Ordered a C P Company t shirt. Happy with quality of it and speed of delivery.
Timothy Lynch
Jul 22,2024I ordered wrong size. It was exchanged and posted back immediately. Very speedy and professional.
Michael Parker
Jul 16,2024Great price and speedy delivery
BRIAN BIRCH
Jul 15,2024Great price, fast delivery, definitely recommend
Richard Brierley
Jul 08,2024Very happy with my purchase and fits great . delivery was very good came the next day .
Rob Hayes
Jul 05,2024Top quality casual wear at affordable prices 👍
Nathan
Jul 03,2024Great price and quick delivery
PATRICK KITCHING
Jul 03,2024Excellent service
ANTHONY Elliott
Jun 18,2024Brilliant service and products
Daniel Kinsey
Jun 17,2024Great shop great service 10/10
Richard
May 23,2024The online ordering system was so straight forward and easy to use, and the delivery was recieved in less than 24 hours. Really impressed 👍🏼
Darren Cooper
Nov 08,2024Been in the shop a few times got a few things always dead sound and helpful