We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done.
Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
They missed the original appointment (some issue afoot, take your pick of the usual), so we rescheduled. They missed the rescheduled appointment and sent an email confirmation of it being done. Tried to book in again but still no show, but did get another email confirmation saying it had been carried out, which it hadn't. No one manning the phones to talk to a human to resolve. When the actual work happens it's great, but seems their admin staff all need to be discontinued. UPDATE: ServStore reached out via trust pilot saying I need to get in touch with them citing the ref number. Perhaps that's where I've gone wrong all this time! Oh, no wait, checking the last 6 emails sent to them, they ALL cite the reference number, and none of which have been replied to, so maybe, just maybe their admin team are as terrible as I have asserted. Update 2: You're stating and asking 2 conflicting things. Either I tell you my username / ref on the trust pilot forum, which I won't because it's public, OR I email your customer service with the reference number, which I have 6 times to no avail. I've spent 1hr total in a phone queue waiting to be connected so I'm not doing that route anymore. I'm not doing your job for you, how about you go through your inbox and resolve all unread emails / tickets. Clue: my issue is the one where there are 6 unactioned emails against it... do you have many of these?
I am very pleased with the service I received. I booked a 2 hour session to weed my overgrowth garden last week David and Emre came on time, they were very polite and professional. They worked extremely hard for the full 2 hours. They were happy to move anything that was in their way even though I offered to do it myself. Nothing was too much trouble. I have already booked them again to do some more gardening. Great service.
Easy to book and pay for a collection.
Great efficient service the treatment seems to have done the trick will have a better idea in the morning many thanks.
I used Servicestore after spotting mice in the house. They came quickly and were really thorough. They turned up on time for all appointments and explained what they were doing and why. And no more mice!
Excellent communication from council and was old mattresses were cleared on time. The 2 chaps came were polite and completed the removal
My mum had her loft cleared david came,was very polite, attentive and did an excellent job of both clearing and restoring loft it was a big job. many thanks also to corin eurgin and emrie. Such great sevice.
Very efficient, reasonably priced. Very happy with the service overall.
Professional service. Polite, knowledgeable and punctual. Very pleased.
Great work by David and Emre who came to dispose of the Christmas tree in my garden which had grown too big they were very polite and cleaned up after themselves very impressed
Paul is a great guy. I gave 3 stars because i have bed bugs at home. They booked 2 treatment and they said they will get rid of bed bugs in 2 treatment. I had my 3rd treatment done but still i have bed bugs. I don't understand what spray are they using or their treatment method is not good. 70% bed bugs gone. But even if they leave 1 bug they will become thounsands soon. So totally unhappy.
David and Emre were great. They arrived on time and have worked hard all day in the rain. They checked what was wanted and have done a first class job. Two extremely polite and professional young men.
thanks paul green! (or something like that..) perfectly professional and also lovely human being. he made us feel safe an in good hands in a terrible moment as a struggle against bedbugs can be
Really helpful and professional service.
Really helpful, will go out if their way to get the issue dealt with. Thank you always for a great service. Better than any commercial company I have used before. Spent hundreds of pounds and the problem was still there with the other companies. Highly recommend booking through the council.
I booked the removal of a large wardrobe and on arrival was told they were expected it to be ready dismantled and would not be able to take it away. I had previously asked if they could dismantle it and was told yes. I am moving in three days and this has really added to my stress. Person on the phone was not helpful so I am waiting for a call back.
David and Emre did a brilliant job in my garden. They worked very hard and were really helpful - nothing was too much trouble. I'd definitely recommend them!
Could not recommend this service enough!! Was straightforward to book an appointment. They turned up on the day and fixed our broken window within 20 minutes!! Hussein was friendly and professional and gave some good advice in how to avoid the problem repeating itself in the future. Will definitely be recommending this service to anyone in the area.
Fantastic service from start to finish. I am so pleased that a number of jobs were carried out on the same day and done so well. Very impressive and a brilliant idea by Waltham Forest ! Should be adopted by other councils as it’s trusted and reliable. Will be using this service again and lets my neighbours know about this!
ktjm
Aug 24,2023The team that came to give my garden a mini makeover were great. Friendly, quick and knowledgeable. I also used the handy man service and got a similar fab service. I'd use these guys again for sure and recommend them to others. Thanks for helping me sort my odd jobs out!!