The supplier was good and the delivery went smoothly. The product is not real as it was shown on the website, thin and has too many stickers or prints at least 5 everywhere
I ordered 4 items in Australia on 30th Nov. I received 2 items promptly from Sydney. The other 2 were sent from the UK despite the website saying they have a Sydney warehouse. I got a call in Dec 6th from UPS courier demanding $218 for and import tax before they will deliver. I contacted UPS to dispute this. They said because I spent over $1000 (I did not spend over $1000) that I had to pay the fee. I contacted watersports to report this and they advised they would email UPS to fix the issue. A few days passed and nothing. I then contacted watersports again and they told me I need to phone UPS to sort it. I did this, UPS claim they have had no contact from the seller. I sent my invoice to UPS to prove I didn't spend over $1000. Today, now the 13th Dec I get an email from UPS with a revised invoice they want paid of $120 before the will deliver with no explanation as to why. I have contacted watersports again and have had no response. It is not my fault that watersports choose to use a well known awful courier service. I have been left with no product, lost time and stress dealing with all of this over the past 2 weeks. The items were for a birthday present which has now passed. Terrible service. Order elsewhere.
I needed a short boating shoes with good grip and easy fit.The Gull boots also looks good and are well build
Easy ordering system. Great range of products. Arrived on time and well packaged.
Ease of use, good quality and value
Item was well packaged and quickly despatched.
Honest and helpfull
Easy, quick, packaged well, highly recommend for your water sports gear.
Super easy to search and find the appropriate garment.
Extremely happy with the product. Perfect size match could be faster delivery.
Fast process, and quick response. Thank you so much.
Prompt service at a good price
Great product great price
Ease of purchase, quick delivery and item exactly what we needed - thank you.
The sailing gloves are comfortable, a great fit and look good. The price was reasonable and delivery was prompt. Very pleasing.
Professional reliable and exceeded on delivery. Product - the quality is exactly what I expected. Very high.
Prompt service
Quick and easy
Very prompt communication and super fast delivery!
Edwina Bull
Feb 10,2025Recently received the Optimum Time watch. The watch is extremely difficult to change the batteries (it doesn’t come with a battery) So much so that the thread appears to be now gone in one of the screws and can’t get battery into my watch. Looks like I won’t ever be able to use the watch. A waste of time and money!