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Moving home is one of the most stressful periods in anyone’s life but the team at We Are Movers made this experience enjoyable and memorable in a positive way for me and my son! From the time I was discussing the move with Keith to the day of the move when Brian and Rob did an exceptional job from the time they came to my house. Very professionally handled, extremely friendly and superb customer focus. Will definitely be recommending their services to colleagues and friends!
Thanks for your reply publicly while I have received nothing send I emailed the company and chasing up on WhatsApp. Here are my response: 1. So when I first left a negative review on Trustpilot, the company flagged this review and claim I am not one of their customers despite the company can track my phone number. After sending prove of payment to Trustpilot, they verified my review as genuine. 2. The staff I spoke to suggested me to write a complaint email which I did, and the staff also said the company would keep me updated (proof on WhatsApp conversation) which I have ever heard from from them, despite chasing up. 3. Your claim about “Our drivers often wear ID cards and body cams. "This is for your saftey and theirs" —— I actually have a photo proof that they wore absolutely nothing on their neck which I have sent it to Trustpilot to proof what a liar you guys are. 4. You were caught on a body cam asking our driver to lie so you could claim the insurance on a piano that was already damaged before he moved it. You offered him £20 for his 'would be' role in this 'deceit'. ——— The rest of the fee that I needed to lay is £146.43, and I gave the drivers £150 said no change is needed. Where on earth is that £20 tips that I paid? If you guys love to lie about I was being caught on the body cam, I would love to see that because I am consulting with a solicitor about all your accusations that never ever happened. 5. If there was truly a body cam, you would have seen how they damaged my piano. I believe the so-called body cam would be a strong evidence when it goes to court. 6. Your staff has told me the driver shows the recording to the insurance company which I have proof from the WhatsApp conversation, and that is a third party. Not a word that you told me was shown to the company itself. 7. Under the freedom of information act, I are entitled to see any data they hold - so if you have a footage of the accusations, please proof it. 8.You company has acted unapologetic and constantly lie about what has actually happened. I will take legal action on this. Horrible driver that damaged your valuables items and refused to compensate. Also illegally recording the conversation and send to the third party. Emailed company and never got a reply!
Very professional, kind and great service provided by We are movers. Very happy with the service and surely will recommend this service to friends and family. Best wishes.
Before moving I was worried I wouldn't have enough room in the van that I ordered. When I called up voicing my concerns they were very helpful and ordered a larger van for the same day for me. The guys who helped me were very friendly, professional and efficient. Will 100% use again!
I’m a final year student moving back home once and for all. It was a busy morning but my driver was understanding and polite. He arrived on time, the lighthearted banter was nice as I felt less stressed. He was able to bring me and my belongings home earlier than anticipated. Thanks again for your great service.
Brilliant service and communication, would really recommend these guys and have done to friends! Thank you :)
I highly recommend We Are Movers! Very professional, friendly and speedy service!
Excellent service. Our driver Rob was very helpful and kind. Went above and beyond to help up with our move.
Very good guys i had no hassle moving my stuff was executed in a good manner all my stuff was pack and they are great in organising your items and nothing was left behind I recommend this company to anyone I was happy with the out come I am glad I chose then great work guys keep it up thank you .
Keith was absolutely brilliant and very helpful! He made our move very quick and efficient. Thanks, Keith!
Very helpful and friendly people will definitely be using you guys agian
The move went really smooth. The two men were perfectly on time and really nice and friendly. They helped me out with an extra bit it needed to be done on an item when arrived at the delivery address. Wold use this again!
The team were extremely professional and dealt with my move perfectly - from booking - to the move on the day. Could not have asked for any better.
Move went smoothly with absolutely zero problems!
Great guys. Would recommend them to anyone!
I was assigned Robert for my BigMove to the Midlands. Unfortunately at the beginning - completely out of anyone's control - there has been an accident that required the closure of one roads so we ran a bit late. Rob managed to find a solution and everything ran smoothly and quickly despite the stress, 5+ stars, will definitely use again!
Could not recommend more! They managed to move my sofa in despite the narrow staircase and awkward angle of the hallway. On top of that, they were very nice. Would definitely hire them again!
VERY GOOD SERVICE .TEAM EFFORT, GUYS WERE VERY POLITE VERY CO-OPERATIVE FRIENDLY ON TIME ALWAYS WILLING TO HELP AND LISTEN . I WOULD CONFIDENTLY RECOMMEND THERE SERVICE TO ANYONE . WISH THEM ALL SUCCESS IN FUTURE.
Excellent service, very polite and hardworking guys, they were careful with my furniture and the move went very smoothly. Thank you!
Drew Steel
Sep 18,2021Amazing service,very helpful went above and beyond to make the move as stress free as possible,highly recommended easiest move I've ever had 1000 out of 10.