Our purchasing experience was exceptional. A great company with great service. Dedicated staff with patience and understanding willing to assist and support every step of the way. Highly recommend
Great company to deal with, fast and efficient service service, great technological background.
Great customer service, always very helpful and efficient!
Excellent customer service and quick positive response when an issue arose with a set on new welding rotators. Would highly recommend for new and used machinery
Great service as expected.
Very happy with Westermans service and advice, they were very helpful and packed up some extra goods for shipment as we are an OS customer. Great communication.
Contacted Westermans for a machine exchange scenario, I was extremely impressed with the smooth professional attitude and process at all stages. I cant recommend Westermans enough. Thanks Bev
easy to deal with communication was good payment was made on date no hassell
This was the first time we have dealt with Westermans, we are very very happy with the service and equipment provided. We required a rotator ASAP in order for us to complete a work scope, Westermans managed to get the rotator delivered to us in time. All the staff have great customer service skills and we found them very easy to deal with especially Jo and Haidee. Thanks again and hope to deal with you guys again !!
Quirk service, everyone I spoke to was really helpful. thank you
Quick service, solution oriented and good pricing, will probably do more business with them if any object of interest is listed
I sold a weld head to Westermans from the USA. The experience was absolutely delightful. I was paid top dollar for my surplus equipment in an extremely timely manner. Ask for Bev and her team. They killed it.
Craig and the whole team have been great start to finish, very quick replies and lots of help and input when the delivery didn’t quite go to plan on the couriers side. They underpromised and overachieved. Exactly what a great company should do.
excellent company to do business with, informative and extremely knowledgeable in their products, they offered guidance and advice to ensure our requirements were being met, explained the urgency to have the unit at site for a specific date and they went above and beyond to ensure that this was achieved, thanks to all the staff involved.
Material received according to the offer, very clean and delivery time very short I recommend this company without hesitation. The answers to the questions are quick and clear. Pierre RONGIERAS E.C.I.L
This was my first experience dealing with Westermans, and I certainly will have no hesitation in dealing with them again. Very courteous and obliging staff, great knowledge of the machines they sell and an excellent website. Thanks so much Craig , Haidee and all the rest of the staff whom I dealt with when purchasing a Lincoln powertec 425s, it is certainly exceeding my expectations. The biscuits are lovely too by the way!!!!
We ordered two plasma sources and one coole for our plasma machine. The whole process worked without problem. We got a quick offer, good service and fast reactions to all our emails. The products itself work perfect.
Thanks for a good job, great communication, and a good approach to business. Small objections to the speed of doing the job (understandable due to the amount of work you do), and the uncertified document which is why I am quite at a loss. But all in all ok.
After struggling for months to find the correct parts for an old lincoln 355 transformer to run a water-cooled torch I don't think it was longer than a 5 minute conversation, one photo sent by email and bingo, I only wish I'd have been in touch sooner, very friendly and knowledgeable provided you've all the information they need asap, oh and they provide biscuits with delivery so I could have them with a brew while I fitted the parts. 100% I'll use again!
Nigel
Apr 21,2022What can I say, I sent a Water Cooler there for a breakdown repair, the guys stripped it down, checked it out and could find nothing wrong ang guess what, I never even got charged, howz about that for good service!!!