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Reviews 46
Ken Beadnell
Mar 11,2025Excellent product great customer service fair price and fast shipping
Martha Pani
Mar 08,2025I was initially concerned about purchasing tires and wheels online, first time ever. Ended up calling to clarify some details and was surprised to receive such a reassuring response! My wheels and tires arrived as promised, my experience was very positive, and I recommend WheelHero to anybody looking for honesty and a trustworthy business!
Javier Sanchis
Mar 06,2025Thanks Wheelhero guys! Great experience from the very beginning. I even made a mistake in the ordering process, and they fixed it for me!
Julianne Cymrot
Mar 06,2025Amazing experience and great customer service
Alejandro Bastidas
Mar 06,2025Great products amazing service. I recommends them to everyone when they ask me for a tire company.
Isaiah Bolton
Mar 06,2025I had a great experience with Wheelhero! Their team was professional, quick, and helped me find the perfect tires at a great price. Highly recommend!
Steve
Mar 05,2025I always get my tires from here and they do a great job
Arthur
Mar 05,2025Very helpful and easy to navigate through the process with their help. Got a new set of rims for my slammed out car
Christian Carlson
Mar 05,2025Amazing experience every time. I give Steven a call and get a recommendation for what I need and they get is shipped out right away. Great prices as always
steven
Mar 05,2025Amazing experience, the staff is always friendly and they go out of there way to help me as much as possible.
Tim Hugg
Mar 01,2025Customer service is non existant. Didn't include half the order after inquiry via chat. Tried to cancel order 20 minutes after submittal and was told a $175.00 restocking fee would apply even the order didnt ship until 3 days later. Steer clear...
Ian G
Feb 25,2025DO NOT ORDER FROM WHEELHERO.COM!! The site and their stock is not updated. I was sent the wrong tires and am currently in a PayPal claim just to return the tires. They refuse to send return information to give me a refund. They have been the worst customer service team I have ever worked with. Zero communcation, except for when they lie and say they are sending you a return label and never do. They will also lie and try to get you to close claims without a refund. SCAM. Edit in response to Wheelhero. They continue to lie.... they sent the WRONG tires. NO ONE "picked them up" STILL AWAITING REFUND.
James Shoulders
Feb 22,2025Ordered a set of wheels December 5, installed them December 12. Installer found one wheel out of round. I emailed immediately, but stopped receiving replies. I called and emailed again many times before getting a return label mid-January. Then the replacement wheel was shipped to the wrong address (in another state!). By the time I got the replacement 2 full months had passed! Had a much better experience ordering for my other car at TireRack.com.
William Miller
Feb 20,2025Great place gave me a better tires after ordering wrong tires fast shipping came well packaged no damage etc
Alexander Lamar
Feb 17,2025My Order was received in tack, however; I did not receive my wheel lock for the lugs.
JOSE
Feb 15,2025When I receive my wheels and went to install them, one of my center caps were broken. I called the company and they ordered me a new center cap. It’s been a few days and I still hadn’t received so I had to call and do a follow up along with the complaint that I had a bad vibration from my tires. They suggested that I go get a rebalance And I had a compensation back of $100. When I took my truck wheels to get rebalance the balance was fine, but the tires are out of round. When I called the company back and advised them what I was told and the tire place did not charge me for a re-balance they told me to go somewhere else and try to get them balanced again which I don’t think should be my responsibility if I purchased something brand new. Going on over 10 days I still have not received my center cap and I still have out around tires that they are not willing to switch out. Love the wheels, but the tires are garbage.
Sigrafix
Feb 15,2025Nice selection of wheels and the best prices I could find. The website says allow 5 days for processing and another 5-7 days for shipping. I received my order in 2 days. (I'm within the same state where their distribution center is located, your results may vary.) Very pleased with the service and the wheels. Definitely recommend!
Schlime
Jan 28,2025I ordered a set of wheel at the beginning of January, got updates for about a week and it has been radio silence for past 12 days.
brian buckmir
Dec 13,2024I have called, chatted and texted since Dec 6th (one week) to buy a set a specialty wheels and rims. Crazy that I have to beg them to be my vendor when I am looking to spend upwards to $4K. I wonder about the others that are spending less or already spent and can't get the service they are promised?!
3126 John P Curci dr Bay 5, 33009, pembroke park, US
http://wheelhero.com
Tb S
Mar 23,2025Terrible service Scott won’t help you after they don’t fulfill orders All contact stops once you pay and they don’t ship anything