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Reviews 180
william leung
May 02,2025i still cannot receive the refund after 1 month. What actions can I take? Can someone suggest? I see other reviewers also face the same issue.
Ian Williams
May 02,2025I paid for 2 tkts for the Villa v PSG game a month before the game. WOW tickets told me the day of the game that they couldn’t fulfill the order and then told me it would take 60 days for me to get a refund. They have stopped responding to my emails and I do not have a contact number to call them on.
Vladymyr Logvinov
Apr 29,2025I had a terrible experience with Wow Football. I ordered tickets well in advance, only to be informed shortly before the event that they couldn't deliver the tickets I paid for. Instead of offering a full refund, they tried to push me into accepting a 115% "credit" or a partial refund, which is completely unacceptable and suspicious. This behavior is highly unprofessional and feels like a scam. Legitimate ticket companies provide full refunds when they fail to deliver. Wow Football did not honor their commitment and made the refund process deliberately difficult. I strongly advise everyone to avoid Wow Football. Save yourself the stress, wasted money, and disappointment. Use reputable, well-reviewed services instead.
Lorraine Probert
Apr 28,2025DONT TRUST LET DOWN NO TICKETS AFTER TRAVELLING 900 MILES TO WATCH THE GAME
Amanda Williams
Apr 20,2025Paid for tickets for Manchester United v Wolves and have not received tickets and the match is tomorrow 20/04/25 gutted
Simon Chris Martin
Apr 15,2025Bought two tickets for £600 for Villa v PSG as a once in a lifetime treat for a friend, on morning of game after numerous emails chasing was told “ cannot fulfill order” something seriously wrong here - suspect they never had tickets - needs investigating - most important game in 40 years - not to mention time off work, travel , accommodation - totally ruined dreams
Mark Greenburgh
Apr 15,2025Tickets bought and paid for 2 weeks ago for AVFC -v- PSG. Train and hotels bought, and on the morning of the match Wow emailed to say they could not fulfil the order, no explanation. Refund promised - we'll see
Miltonkeynes15
Mar 26,2025This company is a complete sham. I paid for booked tickets they failed to deliver tickets the day before causing a lot of expense. Although they stated a refund I never got my money back and attempts to contact them have gone ignored. Clearly a lack of payment suggests a lack of cashflow hence this company is unstable. I would not use this company or you will risk being disappointed and losing your money. Use livefootballtickets.com as I used them several times and always deliver. These Wow guys are a joke. The company phone number is a deadline- not a good sign! These guys are chancers and will take your money and deliver disappointment.
Norbert Barwik
Mar 25,2025Just update of my review from 07.03.25 Long story short 15 year old son finds out 2 days before game that his birthday present ( game tickets ) are not happening. Still waiting for refund more than 14 days now. Readers for your sake AVOID !!!! After all stress i cant even get my money back . Well Ombudsman , Trading Standards already know . Will write update later .
customer
Mar 24,2025Disguisting Customer Service. We cancelled tickets for Game in Dec 24 and agreed partial refund to be paid. Am still waiting and have chased and chased and now March 23rd 2025 and still nothing.
Ilan
Mar 22,2025I bought from them for my friend and her son a pair of tickets in the amount of 800 euros for the match of Atletico Madrid against Real Madrid in the Champions League for the date 12/3/2025. We bought a pair of tickets to sit next to each other and they promised to send the electronic tickets between 72 hours and 24 hours before the game. We ordered the tickets for the game we received confirmation that we bought the tickets immediately booked flights to Madrid and closed a hotel for which we paid almost 2000 euros just hotel and flights. Until the day of the game, the site did not send the tickets for the game, although in customer service in the chat they answered and kept saying that it was being processed and not to worry. All the time before the game we only dealt with them and we didn't enjoy the trip. They returned the money but did not offer us any compensation. If I could even one star I would not mark it. We had a very bad and difficult experience on the trip to the game
Clonmel
Mar 22,2025Tickets delivered on time and seats were better located than expected which was a great bonus. Prompt response to all queries. Thank you.
Connie Chan
Mar 08,2025Got 2 tickets of LFC vs Southampton couple months ago for my husband 40's birthday. Accommodation and flights been all booked. Got an email 2 days before kickoff, no tickets only refund. PS. I am still chasing my refund, there is not update provided.
colm o Kane
Feb 28,2025Do not trust as they are not reliable. Bought 4 tickets to Everton v Manchester Utd 22nd of Feb.. my order was cancelled with no explaination less than 14hrs before kick off. no tickets provided and didn't give us any justification or help sourcing new ones. Would never use again as this was completely unacceptable and terrible experience as bought for 3 friends. I would be reporting to authorities only they refunded the money.
Lee Donovan
Feb 27,2025AVOID THIS COMPANY. UK NUMBER DOES NOT WORK, ONLINE CHAT IS ONLY FOR SALES! THEY LET ME DOWN 2HRS BEFORE KICK OFF KNOWING I HAD A 13 HOUR ROUND TRIP (AS I EMAILED THEM 3 TIMES BEFORE SETTING OFF). ABSOLUTELY SHAM OF A COMPANY
Jacky Karas
Feb 27,2025Positive experience with this company, from start to finish. great customer service from John, tickets by email arrived on time and the seats for the football match were excellent. thank you, I shall use Wow again and highly recommend this company. Thank you.
Aidan Hanlon
Feb 22,2025I bought tickets 5 weeks in advance of the fixture, bought flight tickets, hotel and was told 14 hours before kick off that they cannot confirm my order and will refund me. If you are looking for match tickets, go elsewhere and even spend some extra money so you don’t get let down last minute like I did. Everyone who works here is inept at their job.
Yaks
Feb 19,2025Great tickets and customer support. My only issue was the delivery of tickets through links via WhatsApp just prior to kick off. It wasn't a pleasant experience to be honest. I had to try get data connectivity to download the ticket and I just could not get reception. I literally had to walk away from the stadium and thank god I managed to download in time. 5mins before kick off with my son. I would recommend tickets being shared and downloaded well in advance.
Stuart Gillon
Feb 17,2025I bought two tickets for a Premier League game. Tickets arrived on the morning of the match but communication was excellent. The company stayed in touch right up to the point we were in our seats to ensure there were no issues. Will definitely use wowtickets again.
Bruce Langan-Beardall
May 19,2025DO NOT BUY FROM WOWTICKETS FOOTBALL! Biggest bunch of crooks you'll ever come across. I cancelled tickets 5 months ago and was told I could wait up to 90 days. Still waiting. They don't respond to emails or complaints logged in the account.