I'm also in the same situation of Michelangelo, I purchased a plesk license, same request to verify the account with my driver license. I think they could apply a different policy for customers such as me, becuase it's really hard to understend the reason why they requested KYC verification upon a plesk order. I'm also opening a paypal dispute.
After purchasing, with difficulty, a Plesk license for a year they asked me to send my driving license and passport for an account "verification". Totally unacceptable. I have requested support for activation or refund. I will update this review later. UPDATE: After opening the dispute via PayPal, ZNetLive proceeded to send me the Plesk activation code in a very short time without requiring identity verification.
Great Service
It is great and timely fast service and solution
Excellent service by vikalp
I am taking the services from this company from more than 10 years from this year support is very poor. so i suggested for new client do not think about it.
Good service from vikalp sir
Top 10 worst company. Scam company! I purchase a Plesk license 1 year, and after payment, they ask me to send passport and driver license, i thought this is too abuse, but i sent it. the system said that the image is not ok, so i am unable to access the product, the time is runing, support ticket untill now no response. i opened 3 days ago. suport on chat told me to send an email, no solution, no refund, no product available.
Support system is very good, special thank to Siddharth gupta who solved my long pending work
great experiance
best support from vikalp
I am totally surprised by the negative comments in the review page. My experience has been the exact opposite! LOL. Znetlive support and billing team were great in response and speed of response. They hand held me on every step while I tried uploading my website on my own. I wonder if the competition is sending fake negative reviews on Znetlive!
Not ICANN-accredited to register domain names. It's a FAKE company looking to SCAM innocent people. They want your bank details to REGISTER a domain name. Znet is a scam company using their website to extract KYC details from potential customers. If you have used a password you use on other sites on Znet, you NEED to change it NOW. This company took my money for domain name registration and FAILED to register the name or initiate a REFUND. RUN.
TOTAL TRASH. This website its a total scam. I registered like 24 domains as an idiot because they didnt appear anywhere on the control panel. I contacted support and they told me that i have to wait till next day to get my domains. This is insane because any normal registar will give you your domains in seconds. Their support its also total trash
ZnetLive is USELESS. The website is terrible to handle and every time I want to login I am forced to create a new password because the website tells me my password is not correct, I do that AND every time there website INJECTS completely different password, and when I login with my new PASSWORD IT DOES´T FREAKING WORK. I have 2 months left of a Plesk license and I am now UNABLE TO LOGIN to ask for a renewal. And there website is EXTREMELY SLOW in Iceland. DO NOT WASTE YOUR TIME ON THIS COMPANY. I will never recommend nor buy from this company again.
Thanks Muskaan Nice Support *****
The ease with which the agent interacted and got the issue solved does raise the confidence in the services offered by ZNET.
Best experience in terms of support and always helpfull in every situation.
Excellent Services, they are one of the best service provider in market.
Element Media
Feb 04,2025Worst service . No response from support team on even priority issues.