Arrived on the fourth day after ordered. Everything perfectly in order. Would certainly recommend!
I just like how the website takes care for their customers, They delivered my game in time, it was undamaged, it worked fine, it was cheap. I'm simply satisfied!
I've ordered a lot of different items at this store and i've almost always got them on time and in the right state. The exeptions are when the postal service was on strike and I got my package a few days later than expected and once when I got a damaged copy of a game which I was able to switch for a working version within two days. I can't comment on their helpdesk as I haven't had the need to call them so far yet the service I have experienced was really great. I would definitely recommend this company to anyone who wants to buy games at great prices and with great service.
I have ordered from 12game a few times now and must say, I have absolutely no complaints as of yet. Even when pre-ordering games they're in my mailbox on the day of the release. Deliveries are always fast and the packaging is sufficient, my orders always arrive without a scratch on them.
12game has a fast and reliable service! And quit cheap :)
Very good and nice experience! Thanks a lot.
The staff does not have any insight in the logistic processes of the product. I ordered a game and they were not able to inform me about the status of the order. 12Game.com could use Bol.com as an example, since they not only provide, but also give customers the possibility to gain insight in the status of their order. Furthermore, 12Game.com doesn't deliver fast at all. Their logistic processes are very slow, especially when comparing to Bol.com. Once again they could take Bol.com as an example. Besides the fact that the staff is incompetent, they don't seem very helpful, as they want to end phone conversations fast. The day I received a confirmation of shipment, I also received an e-mail later that day that unfortunately, I will not receive the order, as they don't have it in stock. I called them to ask for clarification, they told me that they'd find out and call me back later. They never called back. 12Game.com doesn't seem organized at all in terms of staff and logistic processes. I would never order again from 12Game.com
Duidelijke en overzichtelijke site. De prijzen zijn goed, veel op voorraad.
Goede prijs met AC: Black Flag en netjes op dag van release binnen
de kinderen en ik zelf vinden just dance 2014 geweldig echt een aanrader
2 spelletjes besteld geen bezorgkosten en apart bezorgt op de datum dat ze uit kwamen zeer goed en goed koop
Nergens ander heb ik Fallout New Vegas (PS3) Ultimate Edition kunnen vinden voor deze prijs. Eenmaal besteld had ik de game binnen 24 uur in huis, dus ik ben helemaal tevreden.
The service was quick, right on time delivered for my boyfriends birthday. Almost 100 euro's cheaper then in the regular store and packed to protect the content. Box came in in mint condition! Surely will order here again!
A++ good service and low prices
No problem with finding what i needed and the delivery was perfect on time
Ordered multiple games here, alway on time or even early...
You guys are awsome!!! The moment i get your e-mail witch said that my order was just sent and within the day my Assassins Creed 4 already has been put in my console! Thank you guys.
was de hele dag thuis en in de avond toen ik weg ging lag er een briefje dat ik niet thuis was. met het product was niks mis mee
Prijzen zijn zeer goed, leveringen zijn perfect. En de communicatie gaat flexibel
Erik
Nov 27,2013The service is good, when they say you will get the game in 2 days, it will be there in 2 days. Prices are fair and most of the time lower then by other gameshops.