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Ultra Fast Internet. Simple, reliable
Reviews 104
Sarah Sladen
Sep 05,2024Why on earth change the name? I keep thinking you are spam. Use a word not a number.
Customer
Aug 12,2024Very quick and helpful support service, nothing seems to be too much trouble. I wholeheartedly recommend this broadband provider as being great value for money… half the price of BT. And they care unlike BT who don’t care.
Rupert de Mauley
Aug 06,2024Conversion from landline (at a considerable expense) to VOIP, and a substantially lower monthly cost - what's not to like? Thanks 1310
Simon Moxley
Jul 30,2024Very smooth process
D W Drummond
Jul 29,2024Great service, great customer support, always helpful and decent speeds with a low contention rate. Would defo recommend.
Claire Osborne
Jul 17,2024Absolutely brilliant I can’t complain such quick and reliable service. When you contact them by email very prompt havnt tried to call as yet .... friendly and very helpful which is incredibly rare these days. Installation was quick and tidy. Matt who is also one of the owners of the company came and installed our Internet, really friendly and very helpful. Thank you again, I would HIGHLY recommend this company.
Eric Saunders
Jun 21,2024Local business, you deal with human beings and they do a great job. Made everything simple and the fibre service is brilliant. We've seen such a difference. Can't recommend them highly enough.
Dominic
Jun 13,2024Great communication, excellent service. Matt and team have been brilliant.
Paul
May 22,2024Really good service from initial contact through to the install. Highly recommended.
Martin Collins
May 03,2024The company is good, staff helpful and go above and beyond. It would have been 5 star but disappointed as I found out later they use Zen for the infrastructure. I am still experiencing the same drop outs I experienced with Zen which is why I left Zen in the first place. Zen didn't believe me so I'm not even going to attempt going down that rabbit hole with 1310. I'll probably stay but still don't like Zen. Zen bad.
SARAH HODGKINSON
Apr 30,2024Perfectly smooth switch to 1310 who were very helpful to arrange our switch on a future date as we had been let down by another provider. Excellent customer service, quick and helpful responses above and beyond other companies. Very happy with service and can highly recommend.
Philip Swindells
Apr 30,2024Brilliant service and responsiveness - no better company to deal with in this speciality.
Carla Ramsey
Apr 10,2024Absolutely brilliant I can’t complain such quick and reliable service. When you call there’s no waiting time and straight to a real talking human that’s friendly and very helpful which is incredibly rare these days. Installation was quick and tidy. Matt who is also one of the owners of the company came and installed our Internet, his knowledge and skills were above and beyond, really friendly and very helpful. The broadband itself is the best I’ve ever come across it’s speed and reliability is far better than Virgin, Sky and BT (trust me I’ve had them all) and the cost is a lot cheaper for the speed you get and service you get. Thank you again, I would HIGHLY recommend this company.
Manager on behalf of CBSO
Mar 18,2024Really easy process and experience so far. Matt has been on hand for every step of the sales process to assist with questions from our team. Very satisfied so far.
Matt Walsh
Jan 30,2024Great service and support.
Christopher Williams
Jan 29,2024After experiencing problems with our previous internet service provider, 1310 were recommended to us and after initially contacting them, our new service provided by them was up and running within 24 hours.
Linda Agnew
Jan 09,20241310 very helpful resolving our terrible broadband speed from BT although installation took longer to organise, when done they were professional, polite and thorough. Helpful in switching from BT landline to1310 very pleased with service
The Wizard
Dec 29,2023Reliable fibre to the home (FTH) service over the last two years with no dropouts nor variability of service. Not the cheapest advertised service nor a symmetric service (ie where download speed = upload speed) but the only one that is actually available in my area currently (rather than “coming soon”). A decently priced package backed up by good customer service and reliability so happy to recommend.
Thomas Hancock
Dec 08,2023It’s all positives from this company! They are a warm with a family friendly feeling company and by their own admission ran by geeks to provide the best service! From the first initial phone call fibre optic broadband was installed within a week, in an area where none of the other big brands could provide fibre optic broadband. The level of service was so personal, I spoke to Matt on day one and he was the one who came and installed the broadband and you wouldn’t even know he’d been there. He was so polite and honest and clean and tidy and helpful! Honestly the service is brilliant and I finally have Fibre Optic Broadband again which so far I’m having no issues with! Would fully recommend these guys to anyone. Update 20th December: absolutely no issues with the service provided! Constant great speeds and service provided and always great no drop out or issues! Still bang on!
MissShelaghWythe
Sep 05,2024Broadband It didn't take long to connect. And the staff were very polite and friendly. The broadband has improved.