A great service, I had the phone the company and the lady that I spoke to was very professional and and polite. And sorted our the issue over the phone.
Fast and efficient delivery of all orders. Goods prices and products.
Great customer support
Looking forward to using my new products this year. Heard good reviews. Order was nice and simple and delivery was received within a couple of days.
All round great experience….from regular email to speedy delivery…⭐️⭐️⭐️⭐️⭐️
product out of stock with no communication for almost 2 weeks, still no delivery 15 days after order placed. I feel I have been generous giving a score of 1
Great products as always and quick delivery, won't use anywhere else for lawn maintenance. Thanks
I ordered three 10kg bags of A1Lawn spring/summer fertiliser on 3 March. I used this product last year and was very happy with it. However this year the service has been unacceptable. I had to chase A1 as the delivery was slow and communications from the company have been poor or non-existent. Eventually only one bag arrived. When I checked with the carrier I was told the other packages had been damaged and that "the merchandise was discarded and the sender notified". Despite emails I have heard nothing from A1 about what they are going to do about this and I am still waiting delivery of the two remaining bags and have not been told when this is likely. Really poor service from the company - I'm unlikely to use A1Lawn again.
Order processed quickly. Have yet to sow the grass seed.
Poor ordering, l had to input my delivery address, even though it was in my saved Had to chase the order as it never arrived by next working day
I've not got the Stuff yet 3 to 5 days.I ordered it a week ago
Friendly and efficient service and high quality products which has transformed my lawns
Still waiting for delivery
Fertiliser bags had split in transit and product arrived with a significant amount lost from the box and the rest loose which was a messy exercise to repack into plastic bags. Need to improve packaging.
Not good 🤦♂️ordered some seed 8 working days ago and still haven’t received it 👎🏿
Used before without issue but get the impression they've changed hands. Took a full week to dispatch despite advertising same day dispatch if ordered in the morning. Customer services lack basic personal skills. When questioned about the order, I received a document showing it had been dispatched the day before which was clearly false and supported by the courier website. Negative experience all round. Won't be using again and will find another supplier.
Poor customer service. Placed an order over a week ago. Heard nothing so contacted them and was told it could be another 3 days. However, they are much quicker to take payment - that took less than a day!!!
Can't judge yet hasn't been delivered yet
What I received was not what I ordered which was 1 pack cool start and 1 Premiership pro I got 2 of the latter
Mr John
Mar 28,2024product came when told it would and in good condition