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The Original Timeshare Cancellation And Release Agency.
We Are An Experienced Timeshare Cancellation Agency, serving consumers since 2005. Our team of cancellation experts have helped thousands of timeshare owners cancel their contracts and understand their consumer rights. We will help you eliminate your high maintenance fees and mortgage. We work hard to thouroghly explain your options so you can safely cancel your timeshare burden.
Aconsumercredit ™ has pioneered the fight against Timeshares and our proven program delivers results. Call and speak to one of our experienced counselors or sign up for a free consultation today to hear from us about your rights as a timeshare owner. We will be happy to give you honest answers and guide you through the timeshare exit process.
Reviews 115
Sarah Koury
Jun 06,2018Currently, I would give them a one. I have emailed them repeatedly with no response. Call and leave a message with no response. It has been two months since I gave them 2600$ and I can’t get a damn person on the phone. I have the resort collections calling me for money and the next step I am sure they will be sending it into the credit bureau. So unhappy
Thano Tzambourakis
Jun 01,2018They don't hold up their money back guarantee. First, they make you wait 11 months before you can ask for a refund and then ignore every attempt you make to contact them. I contacted them several times just for an update on my account and never got a response back. I ended up having to deal with my timeshare company myself. What was the point of spending $2500 to them? My advice: RIDE IT OUT. You're gonna take a hit to your credit anyways, ride it out, eventually the timeshare company will come to you with an offer to buy you out so they can sucker someone else. But, there's a reason this company has over 300 complaints with the Better Business Bureau, so don't waste your money.
Michael M
May 22,2018Over two years and can't perform as promised. Won't provide refund either. Horrible company.
Yilin Deng
May 16,2018Today I called to get info on the timeshare that I purchased last week. I wanted to get out of that. The person on the other end just send me an email and asked me to filled out and mailed it out. I appreciated that they do business so honestly. Thank you! Aconsumercredit!!! I would definitely like to recommend them to my friends when they need help!
Charles Thompson
May 15,2018Very hard working company that helps people taken advantage of. Excellent communications & updates to your account.
Tonya and Tina
May 09,2018They gave good advise and gave me documents on a recending letter, even though I was still with in my 10 day grace period of canceling my Time Share with Westgate. Would definitely recommend for anyone trying to cancel Time share
Henry Yeh
May 09,2018I was very mad at myself for getting roped into signing a timeshare with Holiday Inn. After I came back I decided that I need to get out of this deal so I contacted Consumer Assistant in Plymouth County in MA and also Tennessee Consumer Fraud. They were very nice and wrote a letter to Orange Lake Resort but to no avail. After that I did some research on companies who deal with this kind of situation. I spoke to 2 companies and decided to go with ACONSUMERCREDIT. because the other company was using high-pressured and scare tactic. American Consumer Credit staff is very nice and not pushy at all. They gave me all the facts and their process. I said to myself, how that could be possible that they guarantee me to be out of my contract within a year. Since I have already got burned once, I was a bit unsure. Anyhow, I decided to give it a go. After 7 months I am out of the Holiday Inn Timeshare! I am so happy and I would recommend Aconsumercredit to anyone.
Renee Young
May 05,2018I had excellent customer service from Vicki. She took a lot of stress away from me and my family.
Irma
May 05,2018I was impressed by Maria's quick response and the helpful letter from Madlin Allred (General Manager) today. Thanks to their timely assistance, I was able to cancel a time-share contract before the new contract cancellation period had expired. Thanks Maria & Madlin Irma
Roger Sanders
May 04,2018Maria did a great job for me in getting rid of my timeshare. I would recommend this company if you need help. thanks
David Thompson
May 02,2018Impressively responsive. Professional and caring assistance
Mac
Apr 17,2018Update - June 6 - STILL waiting for the promised status update from Madelin Allred | General Manager, quote, "I have you scheduled for your next follow up on May 23, 2018." Leter of refusal received from Festiva last week and still no response from them as to what their next step will be. Probably time to demand a refund. I would love to make this a glowing comment but after 18 months of nothing but promises and no sign of results I have to say SCAM. Prove me wrong with something besides promises. We have been signed up with you for nearly a year and a half and have had NO results. You do not get back to us nor do you ever appear to actually do anything. I have not seen any copy of correspondence to Festiva - all I have seen are letters from their Debt Collections (Zoolander Capital) after not making payments per your directions. I seriously doubt you ever follow through on your 100% refund offer as you apparently only succeed in ruining the credit of good people who choose to take you at your word. I'd love you to prove me wrong but I'm not holding my breath. Very disappointed . . . 1 Day later . . . . I provided the contact information and customer number but I have still not received any response. Just call me and let me know with actual facts what is going on so I can write something positive!!! I would like to see a result not another promise. 3 days later . . I finally received a call and a promise to look into my file. They promised a call back with results but until I actually receive that call and see the results it is just more promises. Hopefully waiting but doubtful. As of now I would have to say Don't waste your money on these people but I will be pleased to post positive comments if I'm proven wrong.
lenberzerk
Mar 21,2018My name is Leonard, I had a Timeshare nightmare. And one day online an add for Aconsumercredit.com appeared. I gave them a call right away. After speaking to a representative by the name of Jennifer and starting the process I felt relieved. It took a couple of calls because truthfully financially I was not prepared. By the time I was ready Jennifer was out and Tracy Johnson took over. I had to get Tracy the rest of the info she needed and the team was right on it. I could finally sleep good and my timeshare nightmares are finally over. I can't thank you guys enough for everything you have done for me, I can relate to all of the people out there who were vulnerable victims of the Timeshare experience. If you feel you were taken advantage of please reach out to Aconsumercredit.com and believe me you will not be disappointed. They are awesome!!!
crystal McCarty
Mar 16,2018This company does not do what it said s. They say we get you out of your Time share no they don’t . Don’t let them fool you .. it took over two years for diamond resorts to finally get me out of it . They don’t cominncate anything to you saying yes we finally got you out of it. If they did that why am I getting a 1099 c and I have to put it down as earned income for my taxes which isn’t right . I didn’t have that earned income in my pocket . If they were legit as they say they would of mailed that too me when they finally got me out but then again they scam to get your money too just like the resorts . I think they work Hand in hand . They want you to fax over everything didn’t help my credit score . Yea diamond sent me a 1099 bc they want me to pay the taxes on it not bc this company got me out of it . One lawyer for all the scandals sounds like the scandals to me . And I’m sure all The fake 5 star reviews are their friends making it sound like they are doing.a great job . If I could give them zero stars I would and I’m def turning Then in as fake ...
Tabitha goddard
Mar 06,2018American consumer credit has been helping us get out a timeshare its been a slow pace but still helping I will keep you updated
Lamont Robertson
Dec 28,2017I am in contact with this company now. I was just talking to the COO who says that he will refund my money and he apologized for the bad experience that I incurred. He actually sound like a straight forward person, and I am looking forward to updating and upgrading my total experience with this company.
Curtis Patton
Nov 15,2017I signed on to a timeshare that I really could not afford. I thought I had gone through all the paperwork and was sure I was stuck with a bad decision. They checked with the laws in the state that I made the contract in and found out I had five days to rescind the contract. They even gave me a template that I used as a sample.
Sherrie Morrison
Nov 13,2017This company has restored my confidence in professionals! I so appreciated being treated with respect. The results came in half the time promised for the set fee - no surprises. Thank you!
Nadine Bourque
Oct 23,2017I made a HUGE mistake in signing a contract for a timeshare. I immediately felt uneasy about what I had done and decided to look into how to get out FAST. I found the website for American Consumer Credit and called the phone number and was directed to Vicky. She was so much help and was just so easy to talk to. They really care about helping you out as much as they can. Thank you so much Vicky and American Consumer Credit.
Ron Grooms
Jun 07,2018Do their job well