Service levels from Akuma are excellent as always. The lead times quoted of 3 to 4 weeks are spot on. Again no issues with the ordering or delivery. Product remains top drawer. Thank you.
The kits we received high quality and our designs were executed perfectly. I have no reason at all to give them any less than five stars. Excellent service from start to finish.
Me and my team had booked a very last minute hockey tour. Given the obvious excitement an idea was made to create custom kits for the occasion, However the parents shut down our idea pretty quickly, mentioning the obvious that just 3 WEEKS!!!! was too little time for the team to make and deliver a kit. Thankfully I was more determined than those parents so I reached out to multiple companies all of which said no. Until I stumbled across Akuma sports. Straight away they were quick to email back and we're well up to give the delivery time a go. they instantly booked a slot for us in their schedule and within a day had designed 2 kits that were both flawless. The team decided on one and were able to customise their name and number however they wanted. Finally to top it all off, after a great time aboard a few of our players were asking to reorder the shirts due to swapping them. Akuma were happy to help and despite it being a small order were happy to remake ad deliver. Special mention to Farrah McEnvoy and Alex Witchell for all their help.
I'm very grateful to the Akuma Sports, and specifically to Harry and Farrah from their team. We needed our kits to be ready in less than 2 weeks, and Akuma was the only company that agreed to help us with such a tough deadline. The custom polo shirts with custom colors and redrawn logos were not only ready in 10 days but also looked amazing. Our team received many compliments on them.
Akuma were speedy and patient with us when we were being slow.
Akuma turned around a bespoke order including personalisation with a tight turn around for us and couldn't have been more helpful. They were very really accommodating with changes to the order and delivered on time as needed. Great to work with.
Made our university club order a quick and smooth process
Amazing customer service and great product.
Really appreciate the consistency in the product quality and ordering lead times. Helps our club in planning along with the communication from the Akuma team being really responsive making the whole process very straightforward.
Great services and design from the team @ Akuma
This is our 4th order with the Akuma team and great service every time.
A great company, able to offer a range of fantastic looking kit with extremely helpful staff who get back to enquiries quickly. Will definitely use again.
Good quality and arrived on time
Nancy and Shona were so helpful throughout the process and made everything easy from start to finish. And once again a fantastic design on the kit. Thank you.
Helpful and good customer service. The order came early.
Helpful, great communication and prompt delivery of a large order. I wouldn't go anywhere else for my rugby team kit.
Very easy order process and kit arrived in good time for the event. Only comment on improvement would be to allow a lower minimum order number going forwards after the initial order.
Great customer service Lovely kit We worked with Tom and Louis who were extremely helpful, clear and responsive in their communication. They worked to a short deadline, which we had set and they had promised to meet.
Fantastic process from start to finish. Nancy couldn’t have been more helpful and mindful throughout. Always quick to comeback with any answers. Design ideas were fantastic and we are so happy with our new team kit.
South Reapers
Jun 06,2024The staff at Akuma are always amazing, the products are great quality and durable. I highly recommend.