Akuma worked with us and created fantastic designs for the Tour Hoody’s. They helped us with ordering and nothing by was a problem for them. The order was processed and delivered in 3 weeks and everything was great quality and accurate.
Ordering is a pleasant experience (albeit a spreadsheet to complete feels a little dated) and the support from the team from enquiry to delivery is easy and efficient. Dresses are good quality. If I could make an improvement it would be that the dresses are sent in resealable bags which would help with kit management but also might encourage our players to keep them in a dedicated bag rather than the bottom of a kit bag!
Matt is a wonderful representative. He handled all my club's needs and got our jerseys delivered exactly when he said he would. Highly recommend.
Alex Hadley was the mastermind behind a fantastic delivery of tour shirts. He was incredibly helpful in enabling me to understand what our options were, the pricing providing creative thinking with ideas to help bring our shirt design to life.. This was followed up by amazing customer support by Lauren Tildesley who was super effective in her communication and help in getting our order turned around and completed in great time.
Quick turnaround and great service throughout
the team is responsive and efficient
Brilliant service. Asked for a specific delivery date and it was met. The product was excellent quality
Can’t take anything away from your company it is fantastic I get my orders on time and for a great price. Everything comes and the kit we ordered last for a long time. Absolutely amazing thank you all
Great designs, great communication from the team at Akuma and deliverd a product on time for our charity football match. Very impressed, would recomend.
Akuma came through for us in the last minute! 2 weeks out from our Mini Rugby Tour and they promised to get a design agreed, shirts made, and dispatched within a 2 week window! Glad to say, after a seamless process with Lauren and Louis, the shirts arrived just 8 days after confirming the design and processing the order! The kids are going to be delighted! Always a pleasure ordering from the Akuma Team. 🙌🏻
Akuma made the whole process very easy, and sorted out a great design making any requested tweaks. A great experience.
Really great customer service. Make me feel like I’m the only customer they have, and the turnaround times for design and production is great
Conor was superb, swift and helpful from start to finish. Excellent service
Top level service from end to end. Every single person I have engaged with at Akuma have been consummate professionals. All of them flexible and engaging and the product is absolutely out of this world.
The Team at AKUMA made the whole experience so easy and we were able to get the kit so quickly. They were so helpful with the design and made any changes we needed to the kit and were so helpful with sending samples and making sure we got the right kit for us. I would definitely get kit with AKUMA again!
I contacted Akuma to see if they could rush through a shirt for my nephew ahead of my brother’s retirement from the game. They were absolutely fantastic and made it happen just in time for the big day. I can’t recommend Akuma enough. Lauren was absolutely wonderful. Thanks for the great customer service.
I represent local community rugby club. Have used Akuma for a few years now and always a pleasure dealing with them. No ambiguity, deadlines and deliveries always on schedule. The products are slightly more expensive than some, but the environmental policy and materials used balance this. Coupled with how long the shirts and shorts last, buy cheap buy twice!!
I had constant updates from Farrah and she was able to adjust the dress to how we wanted
Friendly and helpful. Great implementation of our wishes, good design ideas and the option to improve the bad quality of the Logos we had. I will order again next time.
Mark Hendriks
Apr 16,2024fast, personal contact and delivered as agreed!