Son’s shorts came up incredibly small to what he has in all other brands. In fairness they sorted this out by way of refund.
The customer service was excellent. We had to order a one off jersey and it was shipped in a timely manner.
I have worked with Akuma on several occasions and they continue to produce superior quality kit and exceptional customer service. Akuma has been a great partner for USA Military Rugby.
As always, Akuma has great customer service and good email response time. Thanks!
I recently placed an order for embroidered kit with Akuma Sports, and I must say, I am thoroughly impressed with their customer service. From start to finish, the experience was seamless. Carys, in particular, was exceptional—her communication was regular, keeping me updated on the progress of my order every step of the way. I would highly recommend Akuma Sports to anyone looking for high-quality, professional sportswear and top-notch customer service.
Made a special effort, really went above and beyond to follow through for a nostalgic overseas customer
Thanks Akuma for the Cobham Allstars Nashville tour vets. Great work with the design 👍
I love ordering from Akuma. They are friendly and fast with my order. I typically have my order well within a reasonable time (depends on if it's socks or a custom thing). I keep coming back to order gear for my high school girls.
Working with Will at Akuma was perfect! He took the time to video call and talk through options even when we are over seas in the United States. The communication was always prompt. The design team was incredible and the unlimited design access makes this company above all. All those things were perfect and then we got the kits ….. 70 kits in a month - which is amazing. They are incredible quality, design detail, and fit to the body. The colors were matched up perfectly to our school colors, the elasticity of the jerseys while still having a durable quality feel and fit is something I have not seen in a rugby jersey in the United States in a long time. Bottom line - Will and Matt are the best at this business in terms of communication, quality, production, and customer relations. Do NOT look anywhere else for your team kits …… Send an email inquiry through the website and you will be taken care of top to bottom! Thank you guys so much!
Another on time and overall smooth order now complete. Thank you Lauren.
Working with Matt Smith over the past 2 years has been awesome. We are a brand new rugby team, and he helped us through the process two years in a row. Our student athletes love the look of the kits, and us coaches love the quality and durability. Akuma has a customer for life. Serra Rugby loves Akuma.
Great communication, super fast in findig the perfect design, great quality
We were late and Akuma made it happen...we ordered waaaay too late and Akuma dropped to my door just as taxi arriving to take shirts overseas!
Excellent service from initial discussion, through to design and delivery. Definitely recommend Akuma.
Thanks Nancy Chandler for an amazing service and product delivered in super short time ⭐️⭐️⭐️⭐️⭐️
Amazing service, amazing product
Thanks again to the amazing Akuma team!! Special note to Shona & Nancy.....always a pleasure to deal with such a great supplier!! Thanks from the Pie & Pints!!x
Akuma clearly place quality of product and premium customer service at the forefront of their companies’ culture. Yet again- brilliant customer service from Louis. Every interaction I have with Akuma is the same - an extremely positive experience.
Replacement kit came quick and easy.
IGNACIO, WAIDE LCpl GIB-RG-AMM
Jan 23,2025The help thats was given was amazing, and in simple the final product is better than we all thought it could be