Akuma deliver once again!! a fast turn around of 3 trial designs of completely different items. All such great quality and communications with me and even between the other stakeholders involved.
Fast delivery and excellent service. Akuma's designers have always brought our concepts to life.
Quick turnaround and open communication from the start with Akuma. Great to work with and a good quality product.
Ordered and told would be delivered in 28 days. After 28 days and no delivery emailed them twice with no response! Rang them and was told it was now a five week delivery (website still states 28days). No one had bothered to update me on this and then I was told they had one item and expected the other item the day after so would deliver as soon as they got it. It was delivered today in the wrong size! Feel they just sent me something to me fob me off!
Thank you Lauren and Tom from Guildford Rugby for your great service on our recent shop order.
Order produced and delivered on time
Love the netball dresses! Nancy was great and constantly altered the netball dresses to my preference and I'm very pleased with the final result!
Great quality clothing, great customer service cannot fault Akuma
Exceptional service from Nancy and the Akuma team. Nancy's professionalism & Akuma's efficiency ensured that our order was processed and delivered with remarkable speed - delivered only 8 days after payment was made - amazing!! Thank you so much
Ordered on 3rd of August and order came on 2nd of September not in full set!. Customer service does not have any proof of what been sent. Chased million times and still on 17th September my lost 40 pounds order never arrived.
Matt and Paul were extremely helpful in setting up our order. They were able to create a few different mock-ups to find the ones we wanted and were easy to communicate with throughout the ordering process.
Quality of kit is great. The entire Akuma team (both sales and production team) were incredibly helpful throughout the process and made sure that delivery was on time.
Very reliable, quality is immense and decent pricing for what you’re getting
As always a great service from Akuma
The staff were fantastically quick to respond and amend any issues I have. Very satisfied with response time and reassurance of time frames. Highly reccomend
Great service as always.
Akuma's design team is very efficient in their turn around of designs, accepting of feedback and able to bring your vision to light. Their staff are easy to work with, efficient and quick to fix mistakes. My only caution is to be super clear around the sizing as samples are in UK sizes but the sizing form we were sent to fill out was in US sizes causing the entire order to be two sizes too big. They were extremely helpful in correcting the error but a little more clarity could've prevented it from the start.
Prompt and efficient
Amazing Customer Service The team at Akuma were extremely helpful and fast at organising an order of t-shirts.
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Oct 02,2024Great service as always!!