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Reviews 486
Margo E Bachhuber
Dec 07,2023A very helpful woman helped me & made good suggestions
customer
Dec 05,2023Purchasing online was easy! Michelle was very helpful with my questions about the process since this was my initial experience. Marilyn did a great job carefully packing everything up.
Thad Henry
Dec 04,2023This company is as professional as it gets. From day 1, I've never felt insecure with using them. They treat you with the utmost respect. Don Gauze is amazing. Has become "family" to me. Highly recommend this company to anyone...!!!!
Jason R Brown
Dec 01,2023Response to my order was quick and complete
John D
Dec 01,2023Good communication, prompt service, no hard selling of products other than what I wanted.
William S.
Dec 01,2023Prompt efficient service, coupled with a very personable and knowledgeable staff. Quick quotes with various options presented to fulfill requests. I'm pleased.
Monty
Nov 24,2023I have worked with both Don and Carl. Both very helpful an informative for a new gold and silver nvestor like myself. I'm a repeat buyer over the past couple years, and plan on continuing.
Michael Hock
Nov 15,2023My interaction with JP in your office was great. He is very helpful with all of the details concerning a purchase. However, prior to calling JP I tried to use the email approach on your website. That was a failure. I gave my contact information to the person online and I never received a response. All in all I enjoy working with your firm.
customer
Nov 08,2023I’ve always had good service with AmFed. They helped me with an issue I was in and helped me through it. I’m very happy and would tell my friends to use AmFed.
David Garden
Nov 04,2023This is my first time investing in gold & silver. I hadn’t had any knowledge at all. Carl educated me. He gave me the confidence in Amfed & himself so I made my first investment. He ha s followed up which very few companies do. That is very important to me.
customer
Nov 03,2023American federal is a top notch company. The personnel there has integrity and they are 1st in customer service! We drive 1.5 hrs to this office and we wouldn't go anywhere else if it was closer.
Tim Brewer
Nov 03,2023I placed this order on 10/17. I didn't realize it would take this long. The least you could have done would be to ship it next day.
Terry Brown
Nov 01,2023Quick, answered questions, done and gone.
Ronald Gordon
Oct 27,2023Personal contact with Carl
Rob W.
Oct 27,2023Always great doing business with American Federal.
DW
Oct 26,2023Team your people were friendly and good prices. Three things - 1. the price changes as I was making my order were strange to see, distracting or somewhat irritating 2. you should tell customers right when they pick the pay by check that you will call me to get the info. I was looking for a way to enter the data before I hit the finish button. This is for a first time user. You system is fine. 3. on your home page you said you take Master Card. I believe when I went to use it your site said you did not take it. It could have been my card. I'm not sure. Also, if there was a fee to use a credit card I did not see that. Maybe after I pick use a credit card your site would have said that. If so, letting me know sooner in the ordering process would be better. I will be a repeat customer. I like Dennis Prager and that is why I picked you over the other sites.
Rick F
Oct 25,2023After researching the usmint.gov website for details on United States Mint Bullion Coins, including how to buy their bullion coins, I decided to buy from AmFed Gold and Bullion (americanfederal.com) because of the excellent reviews they receive online. After placing an order online, I was contacted by Michele Sapero of AmFed. Michele was so helpful, walking me through the payment process, and explaining the shipping process and delivery timeline. She made me comfortable buying from AmFed. I also received a follow-up email from Marilyn Geddes once the order was shipped. I received my package from AmFed today, and I am very pleased with the quality of the product I purchased.
Craig Costenbader
Oct 24,2023They have competitive pricing, and are easy to work with! Highly recommend!!
James Alfonso
Oct 20,2023I just received my first ever gold purchase and Mr. Grovich and his staff made my transaction very easy. My questions were answered satisfactorily and I know I will make additional purchases.
JOHN
Dec 07,2023Knowledgeable and ease of ordering