Carl was knowledgeable, explained market in easy "rookie" terms, which I needed. Professional and no BS.
Helpful Company Don was friendly, informative and made ordering very easy. Sent worthwhile information after our first contact that helped us make a more informed and unpressured purchase decision.
Nick is the greatest, and I trust him. At least as important is how he educates me.
Polite & Knowledgeable staff.
Easy website to navigate, easy process for purchase and delivery and very pleasant and helpful staff (I spoke with Michelle).
Carl not only extremely knowledgeable but a caring wonderful person!!!
Local, honest and fair pricing.
Helpful, and responsive. Delivered in minimum time. Will definitely use again.
This was my first transaction and Don was very patient, helpful and explanatory. I will gladly recommend Amfed to friends!
AMFED was great, informative, helpful, thorough. If only Strata Trust was half as good.
I'm a new client and Carl made our dealings very straightforward and easy.
You followed the process exactly as you had told me it would be. I of course was pleased with that. This being my first experience working with AmFed I have one suggestion, I thought the time delay from when my check I sent was cashed, the funds removed from my checking account, and the email with tracking numbers was longer than I expected. If you could shorten that time frame it would be more assuring.
Easy to navigate the website. Fast email reply.
I spoke to several other dealers and found that American Federal is excellent in every way. The key for me was honesty and ease of transaction. My agent was and is J.P. Blanchard and he followed through with everything he said he would do. He made it simple for me to say, 'yes'. I would definitely call him again and refer my clients and friends to American Federal. Everything was handled to perfection.
I had a wonderful & friendly conversation with JP. He called to the discuss the materials he had recently mailed to me and offered a recommendation followed with an explanation. As a first-time gold investor, I appreciated this. JP was very helpful & patient while answering my questions. He gave me an overview of AMFED & provided security tips. It was a very good experience! Thanks JP!!!
Good, but needs to be a little more timely. !0 days is too slow form order placed to delivery.
Michele Sapero was very helpful and friendly.
As a first-time buyer of bullion, I was understandably a little reluctant and hesitant to get my feet wet. I had called other firms and was put off by their attitude. They sounded like they were doing me a favor by even talking to me, and stipulating in a very condescending manner that they had "minimum purchase requirements" for even letting me in the door, which ranged from $2K to $2.5K. Can you imagine? What a turn-off for someone just wanting some answers to questions. Thankfully, I found AmFed. Not only were they nearby, but the staff (Michele, in particular) was outstanding, making me feel welcome, answering all my questions, and presenting a number of options for purchasing bullion. I am a lifelong fan now. I will be returning to AmFed as soon as I can. Thank you!
Helping me with my gold buy was very very helpful since l have never owned any precious metal.
customer
Mar 15,2024Quick response and friendly.