Courteous service, prompt responses and delivery
The person Karl, I deal with is always friendly and patient, always cares for All my orders and always follows up afterwards to make sure my address and info on my orders are correct! Also the lady who directs my call is friendly as well, I look forward in doing business with AmFed for now on and won't go elsewhere, I cannot think of mentioning any comments on improving the way they do things, since I am satisfied!
ALL went smooth and pleasent
All positive answers to questions. Picked up the phone promptly. Easy, clear instructions. Great price and great attitude!
Love the fact that AF doesn't use debit cards or credit cards for its transactions. I feel safer using Ach information. Also, great prices very competitive as compared to other dealers I deal with. Will continue to do business with AF and look forward to more weekly specials especially on gold!
Michele was very helpful, informative and courteous to this first time buyer. The price was quite good as well.
We have not received the Dec 7, 2023 order of gold. Today is January 4, 2024.
Agents are polite and knowledgeable about their products. They take time to discuss each transaction in terms easy to understand.
Michele Sapero was a great AmFed ambassador! Super helpful, engaging, made it feel more like a trusted friendship than a transaction which is a breath of fresh air. She made the transaction very easy. I will continue to ask for her any time I need help with my account.
My contact was informative, helpful & courteous. All my questios were answered. Business was handled in a ti mely manner with courtesy & professionalism. A fine company AmFed.
Delivered as promised.
Excellent customer service and pricing. No high pressure sales. Prompt delivery of metals.
For me everything is about relationship. I call AM FED because of the personal touch I get from your people. Carl Ladas is always courteous, responsive and professional. He takes care of business and provides great customer service with a sense of urgency I seldom experience.
We have been doing business with Carl for At least five years now. Efficient and trustworthy. No one better! Ask about Gold IRA.
Love the costumer service, friendly, fast shipping, highly recommended.
Great communication
Everyone with whom I spoke was courteous and professional. The transaction was efficient and my purchase was delivered as promised. The unabashed inclusion of the Constitution and Declaration were the maraschino on top. Well done all.
Emails that explain well, efficient, well informed and friendly service from Michelle!!!
Very responsive, straightforward and easy to work with.
Mike
Jan 24,2024Excellent service