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Andrew was excellent to work with. He responded quickly to any questions we had and made the while process flawless and simple! I will recommend him to anyone looking to refinance in the future!
Andrew Paulsen did a great job throughout. He accomplished all of the things I required for the refinance of our mortgage. He stayed in touch and kept us in the loop on the entire process. Couldn’t be happier with the results.
Alexandra Spollen was my consultant and was very polite. Alexandra answered my call on the first call or called me back quickly. The refinance was quick, explained throughly and all my questions were answered in terms I could understand. There was a few unforseen issue but we were able to work the issue out. I was very satisfied with the whole process.
We refinanced our house with American finance 3 times and the last 2 times was with the same person jason vigil. Worst experience ever!!! Never touched base, completely ignored phone and email!! We had to go through the main number just to get a response . Absolutely the worst experience ever .
Worked with American Financing to Refi my mortgage. John Hazel, Sarah Morton and the whole team kept me in the loop and worked very diligently to get the refinance done as quickly as possible.
From start to finish, Andrew Paulsen was very professional and courteous throughout the entire refi process. I started the refi before the Christmas Holiday and was able to close 30 days later. Andrew, thank you for your continued and prompt assistance with my refi...I will definitely pass the great experience I had with American Financing to family and friends!!!
If I could give ten stars I would! Andrew Paulsen and the whole team at American Financing have been a true pleasure to work with. This is the second time we’ve used them to re-if and both times it was an easy, safe and happy experience. The whole process was logical and any questions we had were answered quickly and efficiently. My husband and I would wholeheartedly recommend Andrew and American Financing to anyone looking to purchase a home or refinance an existing loan. Thanks so much Andrew!!!
Andrew Parrish and Jacki Lopez were amazing. They made our refinance process (during the VERY busy holiday season) more efficient than I ever could have imagined. Their communication and customer service from our first connection through closing was amazing!
Had very bad time with American Finance, understand lots of refi’s going on but over 3 months and not completed! Mike McCome, Blake the “processor, and Monique Martinez…..if you are dealing with these people run, don’t walk way! Never again will I try to use a mortgage company that isn’t local! You have been warned!
John has very good knowledge in home loans. Responding to emails or phone call even snarky emails John does not do well. I like to get business done Efficiently myself, productive communication allows both parties to you speak then I speak, I respond you respond. When a person likes hearing themselves talk. I say ok let's get this experience and transaction over quickly. I got the mortgage I needed see ya by.
John was fantastic! So nice and always helpful. Made the entire process very easy.
Andrew was very helpful, even taking my calls when he was at home sick with COVID.
John was very helpful and supportive and got back to me quickly with my many questions
I had been putting off looking into refinancing, because I thought it would be a hassle. I was wrong about that! Andrew Paulsen made the whole process easy to understand, quick, and hassle-free. Great customer service, professional and friendly at the same time. I should have gone to American Financing sooner!
I was extremely impressed by the professionalism and expediency in which my home loan was processed. Philip Goddard was friendly and willing to answer any question i had. I would recommend this loan company a thousand times over. Thank you Philip for making this process so enjoyable!
Everyday when I watch Glenn Beck on BlazeTV, I hear about American Financing. I finally decided to call for a refinance. I have to admit that it was all that Glenn had suggested. My phone calls with Andrew Paulsen were professional and pleasant. Andrew has a way of putting you at ease with this daunting process. He answered my questions in a way I could understand. Glenn should have Andrew do the Ads for he definitely has a voice for radio and TV!
Nathan Rogers (Sales Manager) and Bradley Gertz (Processor) were THE BEST! I wanted to get my loan finished up by year's end 2021 and they made it happen by November with a great intertest rate and awesome customer care. After 2 re-fi loans with Nathan I will never go anywhere else!
Andrew and his team rocked and got my refinance done with no headache or jumping threw hoops. I got the interest rate I wanted and would recommend them to anyone.
Robert here, Just a few words to acknowledge Andrews handling of my refinance. he was always available with answers to my questions. The process went smoothly from beginning to end. He was more than helpful to see that all required documents were received. All in all I was pleasantly surprised how well the process played out. Thank you Andrew.
Christopher Ruth
Jan 20,2022I am a repeat customer at American Financing and John Hazel is the guy I go to. He is very knowledgeable and helpful throughout the entire process. I would definitely recommend John to all my friends.